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For the $15-versus-$10 discrepancy, compare three separate values: the plan’s advertised included amount, the account’s included/premium-request allowance for the current billing period, and any additional-usage budget or hard cap. Save the offer text and the usage/billing-period dates, then compare them with the invoice line items and the model/request multipliers shown in the account—not just the total dollar balance. If the AI Usage page disappeared, record the URL and the exact access error and ask Billing Support to restore the usage ledger or explain the cap. Keep receipts, account identifiers, and payment details private.

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Answer selected by rootrecordsoftwaresolutions
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