Can't create GitHub account<Your question or feedback about the GitHub Discussions product>

[Tallawong]

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Every time I start creating new GitHub account I am getting this message Email domain could not be verified - using brand new one Microdoft e-mail

[SoftDryzz]

Hey! This Outlook error on GitHub is relatively common. Here's what you can try:

Quick fixes:

1. Try again in a different browser Sometimes it's a cache issue. Clear your cookies or try incognito/private mode.

2. Clear your browser cache The browser sometimes stores old data that interferes with verification.

3. Use Google or Apple OAuth instead of manual email Instead of entering your email directly, try "Continue with Google" or "Continue with Apple." Many report it works more reliably that way.

4. Try a different email if you have one If you have access to Gmail or similar, try that first. If it works, you can switch to Outlook later in settings.

5. Wait 10-15 minutes and retry Sometimes it's a temporary GitHub lag. Don't spam multiple attempts in a row (could temporarily block your IP).

If nothing works:

• Contact [GitHub Support](https://support.github.com) with details (browser, exact email, step where it fails)
• Mention you received "Email domain could not be verified" when trying to create an account

Reality: Outlook generally works fine on GitHub. This seems like a specific issue with your account/browser, not the domain itself.

Did you try any of these steps?

[Syed-Asadullah-Nasir]

I ran into a similar verification issue once, and the frustrating part was that the email itself looked completely fine. Sometimes the problem is just the browser/session or a temporary verification issue.

A few things I’d try:

1. Open GitHub in Incognito/Private mode and try again.
2. Try another browser (Chrome/Edge/Firefox).
3. Clear GitHub cookies/cache and restart the browser.
4. Make sure the Microsoft email is fully verified and accessible before using it.
5. If possible, try another email provider temporarily to see if the issue is specific to that address.
6. If it still fails, wait a little and retry rather than repeatedly creating accounts.
7. If none of these work, contact [GitHub Support](https://support.github.com/?utm_source=chatgpt.com) and include the exact error and screenshot.

Since you're getting the error with a brand-new Microsoft address, I'd start with Incognito + another browser. That can quickly rule out a browser/session issue.

[Tallawong]

Thanks a lot, Asadullah. I have just seen your e-mail and am trying to follow your steps, if it works I will let you know. Kind Regards, Janusz

…

________________________________ From: Asadullah Nasir ***@***.***> Sent: Saturday, 26 September 2026 6:13 AM To: community/community ***@***.***> Cc: Tallawong ***@***.***>; Author ***@***.***> Subject: Re: [community/community] Can't create GitHub account<Your question or feedback about the GitHub Discussions product> (Discussion #208783) I ran into a similar verification issue once, and the frustrating part was that the email itself looked completely fine. Sometimes the problem is just the browser/session or a temporary verification issue. A few things I’d try: 1. Open GitHub in Incognito/Private mode and try again. 2. Try another browser (Chrome/Edge/Firefox). 3. Clear GitHub cookies/cache and restart the browser. 4. Make sure the Microsoft email is fully verified and accessible before using it. 5. If possible, try another email provider temporarily to see if the issue is specific to that address. 6. If it still fails, wait a little and retry rather than repeatedly creating accounts. 7. If none of these work, contact [GitHub Support<https://support.github.com/?utm_source=chatgpt.com>](https://support.github.com/?utm_source=chatgpt.com) and include the exact error and screenshot. Since you're getting the error with a brand-new Microsoft address, I'd start with Incognito + another browser. That can quickly rule out a browser/session issue. — Reply to this email directly, view it on GitHub<#208783?email_source=notifications&email_token=CG3FUVD7QUZG5G4KLNKYB5T5Q3GYJA5CNFSNUABIM5UWIORPF5TWS5BNNB2WEL2ENFZWG5LTONUW63SDN5WW2ZLOOQXTCOBWGA2TEMRRUZZGKYLTN5XKMYLVORUG64VFMV3GK3TUVRTG633UMVZF6Y3MNFRWW#discussioncomment-18605221>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/CG3FUVDZOCG6I2OA6BRI6IT5Q3GYJAVCNFSNUABIKJSXA33TNF2G64TZHMZTAMJVG4ZTGNBUHNCGS43DOVZXG2LPNY5TCMBYHA3DQMRTUF3AE>. Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS<https://github.com/notifications/mobile/ios/CG3FUVDS56VPUUR3HZIHXGL5Q3GYJA5CNFSNUABIM5UWIORPF5TWS5BNNB2WEL2ENFZWG5LTONUW63SDN5WW2ZLOOQXTCOBWGA2TEMRRUZZGKYLTN5XKMYLVORUG64VFMV3GK3TUVJTG633UMVZF62LPOM> and Android<https://github.com/notifications/mobile/android/CG3FUVERPALA2Q5XDKO3PQD5Q3GYJA5CNFSNUABIM5UWIORPF5TWS5BNNB2WEL2ENFZWG5LTONUW63SDN5WW2ZLOOQXTCOBWGA2TEMRRUZZGKYLTN5XKMYLVORUG64VFMV3GK3TUVZTG633UMVZF6YLOMRZG62LE>. Download it today! You are receiving this because you authored the thread.Message ID: ***@***.***>

[Syed-Asadullah-Nasir]

You're welcome, Janusz! Take your time and just let me know if you run into any issues.