Stuck in a rejection loop / Profile error for GitHub Education Application

[joyteks]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Hi everyone! I am a student at Oleksandriys'kyy Politekhnichnyy Koledzh.

My GitHub Public Profile name and my GitHub Billing information are completely identical and match my student ID perfectly (Владислав Городецький). I have also added my school to my bio and filled in all necessary fields.

However, the automated verification system keeps instantly rejecting my application with a looped profile information error ("You are unlikely to be verified until you have completed your GitHub user profile...").

Could a moderator please check if my account (username: joyteks) is glitched or stuck in a verification bug? Thank you for your help!

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
  • Due to the high volume of submissions, we may not always be able to provide individual responses.
  • Rest assured, your feedback will help chart our course for product improvements.
• Other users may engage with your post, sharing their own perspectives or experiences. 
• GitHub staff may reach out for further clarification or insight. 
  • We may 'Answer' your discussion if there is a current solution, workaround, or roadmap/changelog post related to the feedback.

Where to look to see what's shipping 👀

• Read the Changelog for real-time updates on the latest GitHub features, enhancements, and calls for feedback.
• Explore our Product Roadmap, which details upcoming major releases and initiatives.

What you can do in the meantime 💻

• Upvote and comment on other user feedback Discussions that resonate with you.
• Add more information at any point! Useful details include: use cases, relevant labels, desired outcomes, and any accompanying screenshots.

As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

[samus-aran]

Hi @joyteks 👋

We would recommend you always use a camera to capture an image of your evidence live. Do that in your next application and let us know how you get on.

[joyteks]

Thank you so much! My application has just been successfully approved!

[LAP87]

I am having the same issue, but it's that the school name is being rejected.
Plushögskolan is an umbrella name for several trade schools, as well as Teknikhögskolan (TH.) which is the actual branch where i go and is the name used on the enrollment and the course list.
My school email is tied to plushogskolan and i guess that's what is getting me rejected? Idk, also this camera thing is killing me, how the hell do you not allow pdf uploads.