Account restricted — public 404, Actions blocked, unanswered ticket #4713443 for 1 month

[JOKER-53]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Re-verification/Repeat Application

Hi everyone,

Hello GitHub Community,

this is my other account, my main account @KADHIRAVANEG is restricted

Current Issues:

• Public profile (github.com/KADHIRAVANEG) returns 404 to everyone
• All public repositories return 404 to others
• GitHub Actions is completely blocked across all repositories
• GitHub Student Developer Pack was revoked simultaneously
• The account owner can still log in and see everything normally

Timeline:

• August 31, 2026 — Student Developer Pack was revoked
• Same day — GitHub Actions blocked
• Same day — Profile and repositories became 404 publicly
• Same day — Opened support ticket #4713443
• All requested verification details were provided (username, location, email)
• It has now been over 1 month with no human response

Even this discussion posted from @KADHIRAVANEG returns 404 publicly, confirming the account-level restriction.

Could a moderator please check ticket #4713443 and escalate to Trust & Safety for manual review?

Thank you,
posting on behalf of @KADHIRAVANEG

[sinajr2011-prog]

Hey, sorry you’re going through this. Account-level restrictions like this (public 404 + Actions blocked + Student Pack revoked at the same time) usually mean Trust & Safety flagged something and put the account in a limited state.
A few things that might help:

Reply to your existing ticket (#4713443) and politely ask for a human review / escalation to Trust & Safety. Mention the exact date everything happened (Aug 31) and that it’s been over a month with no response.
If you still have access to the account, check the email associated with it for any previous warnings or messages from GitHub you might have missed.
Sometimes opening a new support ticket from the restricted account itself (even if it’s limited) and linking the old ticket number can push it forward.

Unfortunately regular users and even most moderators can’t lift these restrictions — only GitHub’s Trust & Safety team can. Keep the messages calm and factual, it usually works better.
Hope they sort it out soon.

[sinajr2011-prog]

No, man, not all staff members have access.
Support tickets—especially those related to Trust & Safety and account restrictions—are handled exclusively by a specific team. Regular community moderators and even most GitHub employees don't have access to individual tickets; they can't open or escalate them.

[sinajr2011-prog]

A genuinely helpful suggestion:

Keep the current ticket active

Every 4–5 days, go into ticket #4713443 and send a very brief message requesting an escalation to the Trust & Safety team. Each time you send a message, the ticket moves up in the queue.

Open a new ticket

Create a fresh ticket from the same account stating that the issue relates to the previous ticket (#4713443) and that you haven't received a human response for over a month. Sometimes old tickets get stuck, while a new ticket might get noticed sooner.

Thoroughly check your GitHub emails

Check your main inbox, spam, and promotions folders. Sometimes requests for more information or notifications end up there and go unnoticed.

Use Discussions solely to gain visibility

Posting is fine, but avoid excessive repetition. The goal is for a staff member or moderator to see it and follow up internally, rather than expecting them to open the ticket themselves (as they lack the necessary access).

[JOKER-53]

It has now been over 1 month with no human response.

I understand Trust & Safety handles this exclusively. I am formally
requesting escalation to the Trust & Safety team for manual review.

Summary:

• Account: @KADHIRAVANEG
• Date flagged: August 31, 2026
• Issues: Public profile 404, all repositories 404, GitHub Actions
  blocked, Student Developer Pack revoked
• All requested verification already provided in this ticket

Please treat this as an urgent escalation request.

[sinajr2011-prog]

Open a new ticket with it:

Hello,
I am writing to formally request escalation of ticket #4713443 to the Trust & Safety team.
Account: @KADHIRAVANEG

Date the issues started: August 31, 2026
On that same day the following happened simultaneously:

Public profile started returning 404 to other users
All public repositories started returning 404
GitHub Actions was completely blocked
GitHub Student Developer Pack was revoked

I can still log in and see everything normally from my side.
I have already provided all the verification details that were requested (username, location, and email) multiple times in this ticket.
It has now been over one month with no human response.
Please escalate this case to Trust & Safety for a manual review.
Thank you.

[sinajr2011-prog]

I hope this helps... ❤️
Make sure to write down the result or whatever happens.

[DHAYALANKANIAPPAN]

Hi everyone,
It is incredibly heartbreaking to see this happen. They have poured an immense amount of hard work, time, and dedication into their repositories. Because of this sudden restriction, months of critical project history, academic work, and active development have been completely frozen.

[JOKER-53]

Thank you for your support. It means a lot.

Months of academic projects, open source work, and development are
completely frozen because of this restriction. I have been waiting
over 1 month for a response on ticket #4713443.

Hoping GitHub Trust & Safety team sees this and takes action soon.

@KADHIRAVANEG

[DHAYALANKANIAPPAN]

Hope you get your Account as soon as possible....

[JashwanthMU]

hello everyone!!

I recently came up with this incident, for my colleague also happened this exactly, he don't know why his github account has been restricted,, he doesn't do any unwanted activities.

github support team want to take care of this!!

[JOKER-53]

Thank you for sharing. It seems this is affecting multiple accounts.
If your colleague is facing the same issue, please ask them to open
a support ticket immediately and provide all verification details
(username, account creation location, and email addresses).

My ticket #4713443 has been open for over 1 month with no human
response. Hoping GitHub Trust & Safety resolves this soon.

@KADHIRAVANEG

[Kira-007]

Over a month without a proper response is concerning, especially when someone's projects and contributions are affected. Hope GitHub takes a closer look and resolves this soon.

[JOKER-53]

Thank you for the support.

Yes, over a month with no human response on ticket #4713443 while
my entire GitHub presence is frozen — profile, repositories, and
GitHub Actions all inaccessible to the public.

I have provided all requested verification details multiple times.
Still waiting for Trust & Safety to manually review the account.

@KADHIRAVANEG

[Kira-007]

No worries, man! Hope they get back to you soon. Keep us updated!

[JOKER-53]

Will do! I'll keep this discussion updated with any progress.

Still waiting on ticket #4713443 for a response from Trust & Safety.
If anyone here has connections to GitHub staff, any help escalating
this would be greatly appreciated.

@KADHIRAVANEG

[santhoshdodo2721]

Kadhiravan isn’t doing anything suspicious 😂 He’s just using GitHub normally for his work and learning. The only suspicious thing here is GitHub Support’s disappearing act 👻😂. Still waiting for a response—hope they get back to him soon!

[JOKER-53]

😂 Exactly! Normal student dev work — open source projects,
cybersecurity tools, and academic stuff. Nothing suspicious at all.

GitHub Support's disappearing act has been going on for over a month
now 👻 Ticket #4713443 is still waiting for a human response.

Hoping Trust & Safety shows up soon! 🙏

@KADHIRAVANEG

[santhoshdodo2721]

Yeah, exactly. you just using GitHub for normal development, open-source projects, and learning. There’s nothing unusual going on. We’re just waiting for GitHub Support to review the case and get back to him. Hopefully, they’ll resolve it soon.

[JOKER-53]

Thank you for vouching! 🙏

That's exactly it — normal development, open source, and learning.
Nothing more. Just a student developer whose entire GitHub presence
got frozen overnight with no explanation.

Still waiting on ticket #4713443. Hopefully Trust & Safety reviews
it soon and restores the account.

@KADHIRAVANEG

[Harishkumar-47]

It's concerning that @KADHIRAVANEG has been facing an account-level restriction for over a month without a clear response, despite providing the requested verification details.
Losing access to public repositories, GitHub Actions, and the Student Developer Pack simultaneously can seriously affect a student's learning and development projects.

[samus-aran]

Hey @JOKER-53

This community is managed by GitHub employees, but the community team is unable to assist with nor escalate your ticket. These flags are usually triggered by account activity that suggests unusually high-volume use or potential abuse. There are an extremely high volume of Support tickets right now, yours will be answered in the order it was received based on the amount of tickets ahead of yours. Please open only one ticket per request.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!