Dashboad Not Comming Up.

[365stealer]

After completing the installation, my Postal dashboard is still not accessible. I have carefully followed all the installation steps and completed the required configurations, but the dashboard is not loading.

For DNS, I am using Namecheap. I created an A record with the hostname postal that points to my VPS public IP address. I also configured the reverse DNS (rDNS/PTR) on my VPS provider to match my domain name.

Despite these configurations, the Postal web interface is still not working.

Could you please help me identify what I might be missing or what could be causing the issue? If there are any additional checks, logs, or configuration files you need me to provide, I'll be happy to share them.

Access to postal.kids4funplay.space was denied
You don't have the user rights to view this page.
HTTP ERROR 403

[willpower232]

I can't remember for sure but I think this is what happens if you haven't set the config properly, I think it demands to know what URL is being used

postal/doc/config/yaml.yml

Line 5 in d038eaa

web_hostname: postal.example.com

I guess its also possible that your nginx/caddy isn't forwarding the X Forwarded For header perhaps as well.

[365stealer]

i managed to use another FQDN for it and the dashboard came up but i am having issue now

i keep getting this error messages all the time..

[willpower232]

Postal can struggle sometimes, have you tried changing this setting in the config file?

postal/doc/config/yaml.yml

Line 23 in d038eaa

use_local_ns_for_domain_verification: false

[365stealer]

i have done it but still my dashboard is not comming up.
This site can’t be reached
postal.kids4play.space refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED

[365stealer]

Hello,

I would appreciate some assistance with my VPS setup. At the moment, I’m unable to access the VPS management dashboard or configure the PTR/rDNS for the VPS IP.

Could you please confirm whether Postal can be installed and its dashboard accessed before PTR/rDNS is configured?

Also, the domain I intend to use with Postal is registered for one year but is not currently hosted on a web hosting account. Will Postal work with the domain in this situation, provided the necessary DNS records are properly configured?

Thank you for your assistance.