Cleaned up exceeded usage quota, but services are still restricted

[andriy-ah]

Hi, my project exceeded usage quota (DB size). I cleaned it up and I am now within quota limits, but all services are still restricted. Not able to connect and my app is down.
Could support please lift the restrictions?

[GaryAustin1]

You should contact support in the dashboard. They likely won't see your message here.
Did you go thru this info https://supabase.com/docs/guides/platform/database-size#free-plan-behavior ?

[andriy-ah]

@GaryAustin1
Thanks, I went through the information and tried to disable read-only mode but it still didn't help.
I've sent a support feature request.

[gitoutoftown]

same issue still, and cleaned up. reporting to supabase in dashboard as well.

[PaoloFromBru]

Same here, I exceeded usage quota (DB size). Now that I am well below the free plan limit, still I have all services restricted. I have followed the steps in here https://supabase.com/docs/guides/platform/database-size#free-plan-behavior - and I have contacted support through the dashboard. For info, how long did it take to you to get back online? Thanks, Paolo