[URGENT] I am locked out of my account. Please HELP.

[ShadFeroz]

I signed up using my email and password, and later set up the 2FA. But for the past two days, I have seen this and have been locked out of my account, unable to work on my project, resulting in the project being on hold. I have sent an email to the support team, but no response for the past two days.

I have tried a forced logout and cleared all data, cookies, and history from my browser. Tried the incognito mode. Still, nothing worked.

[GaryAustin1]

Drop your ticket # here. I can use an informal path on Discord to get the ticket flagged.

Try a different browser/device and VPN also.

[ShadFeroz]

Thanks, Gary. Ticket #46598.

I tried a different browser and VPN, too, still the same issue.
I just tried logging in to my mobile in a different browser, and it lets me sign in normally.

[GaryAustin1]

That looks like this discussion number.
I need the ticket # from the email you got back for your support request.

[ShadFeroz]

Apologies for that. I figured it out. It was my AdGuard that was blocking the 2FA.

I really appreciate you reaching out and offering help, thanks a lot 🙏

[ShadFeroz]

AdGuard DNS filtering stopped 2FA, but once you add supabase.com and supabase.co to the DNS allowlist, it works.