Can't access my account due to MFA - SU-437746

[FH-log]

Hi there, I recently joined our Team Plan. Since then, I haven’t been able to log in because two-factor authentication (MFA) is now required. I can’t remember ever setting up MFA.

However, I can’t even submit a support request from my Team account, as I can’t even access it. Together with our admin, we’ve already tried a few things, but without success. What can be done?

I’ve already sent an email and got ticket ID SU-437746. I don’t expect it to be given priority, but I just thought that, as I’m part of a team, it might be dealt with a bit more quickly.

[GaryAustin1]

Can't you have someone on the Team org submit a request with your email info?