Unlink GitHub OAuth #48868
Replies: 1 comment
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This is an identity mismatch, not a missing repository problem. “Sign in with GitHub” identifies you by the GitHub account's immutable user ID; matching email addresses or repository access do not merge two Supabase accounts. First, avoid deleting either GitHub account, cancelling the Pro subscription, or removing projects. In a private/incognito window, sign out of GitHub, sign in to the GitHub account that originally created the paid Supabase identity, and then start the Supabase GitHub login again. If GitHub keeps selecting the wrong identity, review GitHub Settings → Applications → Authorized OAuth Apps, revoke only the Supabase authorization, then retry while signed into the original GitHub account. Revocation removes the authorization grant; it does not delete the Supabase project. If the paid account still cannot be reached, only Supabase Support can relink/recover the identity or verify the billing owner. Reply to the existing ticket rather than opening duplicates and include, privately, the project reference, organization slug, invoice/charge identifier, both GitHub usernames, and the approximate last successful login. Do not post those details or email addresses in this public discussion. After access is restored, add a second owner to the Supabase organization and configure an additional sign-in method if the dashboard permits it. That prevents one OAuth identity from being the sole recovery path. Supabase's support documentation is the right route for account and billing recovery. |
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I was having 2 different Account in GitHub ushid@yahoo.com and Projne@yahoo.com (main repo) but in Supabase there was always I paid account ushid@yahoo.com (Pro Plan). It was working perfectly fine until last Thursday got logged out / disconnected. My Login in Supabase was Via GitHub. 1). Now If I login Via GitHub it take me to Projne@yahoo.com with no Project and Free trail and If I try to reset password of my Main Account paid account us******hid@yahoo.com (Pro Plan) it tells me do it via GitHub where there is no Repo.I Emailed Directly to Supabase Support but there been no response yet and it been > 48 Hrs now.
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