Unclaimed Database disconnected from bolt project

[raidarmax]

Hello, I was working on a project and when I started getting high traffic, the I lost connection to the database and I had not claimed the database in my superbase account, how can I restore this? Anyone help please.

[NspxMiguel]

If this was a Bolt-managed database that was never claimed, start from the original Bolt project rather than creating a replacement Supabase project:

1. Reconnect your Supabase account in Bolt if it is disconnected.
2. Open the project's Database panel.
3. Go to Advanced and choose Claim.
4. Finish the claim flow in Supabase, then refresh the Supabase Projects page.

Bolt documents that flow here: https://support.bolt.new/integrations/supabase#claim-your-bolt-database-in-supabase

If the claimed project does not appear, Bolt recommends disconnecting and reconnecting Supabase under Settings > Applications. If the original Bolt project no longer exposes the database or the claim action fails, avoid provisioning a new database over it and contact Bolt support with the Bolt project URL and the approximate time the connection was lost; only Bolt can recover or reattach an unclaimed Bolt-managed database from their side.

Also check https://status.bolt.new/ in case the disconnect coincides with an incident. High traffic by itself does not provide a client-side recovery path, so preserving the original project is important.

[raidarmax]

All that I did - nothing, I have the database but no data. I have written to bolt support but they seem not to respond on weekends, any other way of reaching them?

[cekuu35]

It looks like the root cause is the Dashboard pooler-endpoint mapping: a Bolt-created project ends up with a stale cached project-host override, so the status endpoint reports the old host even after re-routing. If you re-derive the connection from the project ref (not the cached host) it resolves immediately - the same stale-cache signature shows up in the 50308 auto_expose flip, where the dashboard caches the old defaults snapshot instead of reading the live project config. Worth checking the cache invalidation path on project-route changes.

[sadaqat120]

Hi @raidarmax, if your database was created by Bolt and never claimed to your own Supabase account, it may still sit in Bolt's organization, which is why you can't restore it yourself. Bolt support is the only one who can transfer or recover it, so ask them to transfer the project to your own Supabase account.

Once you have access, I can help you move the data into a project you fully own and make the app ready for real traffic. I'm a full stack developer who fixes Bolt, Lovable and Supabase apps: https://github.com/sadaqat120