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Repositioned the package as what it is: a channel, not an API helper. New
display name ("Intercom Support Channel"), description, keywords, and a
rewritten README that leads with the autonomous customer-facing agent and the
production-hardened behaviors (image understanding, escalation lifecycle,
teammate-respect, burst coalescing, backlog absorption), and documents the allowedChannels and escalationTargets options that were missing from the
config table. No code changes.