Login Problem after upgrading

[fischhase]

Hallo dear owncloud team,

thanks for your great work. I am upgrading my owncloud-installation from 7 to 9. It worked fine from 7 to 8.1, but from 8.1 to 8.2 and from 8.1 directly to 9.1.5.2. I could not login anymore.

Steps to reproduce

1. Uprade via button in the administrator
   or installing a working 9.1.5.2-Installation and overwriting the owncloud.db. After that, the installtion upgrades the DB by itself
2. Try to log in as administrator
3. getting the message: "Falsches Passwort. Soll es zurückgesetzt werden?" (Wrong password. Should it been replaced?)
4. Same with user passwords
5. Also Caldav-Login does not work

Expected behaviour

I would expect a working login :-)

Actual behaviour

see above: Login Loop

Server configuration

Operating system:
Debian (I think). It is a Hetzner Managed Server

Web server:
Apache
Database:
SQLite3

PHP version:
7
ownCloud version: (see ownCloud admin page)
9.1.5.2
Updated from an older ownCloud or fresh install:
update

Where did you install ownCloud from:
https://download.owncloud.org/community/owncloud-9.1.5.tar.bz2

Signing status (ownCloud 9.0 and above):
?

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results into https://gist.github.com/ and puth the link here.

only the login screen appears

The content of config/config.php:

'deleted', 'passwordsalt' => 'deleted', 'secret' => 'deleted', 'trusted_domains' => array ( 0 => 'cloud.meinedomain.de', ), 'datadirectory' => '/deleted/owncloud/data', 'overwrite.cli.url' => 'https://cloud.meinedomain.de', 'dbtype' => 'sqlite3', 'version' => '9.1.5.2', 'logtimezone' => 'UTC', 'installed' => true, 'theme' => '', 'loglevel' => 1, 'maintenance' => false, 'trashbin_retention_obligation' => 'auto', ); ``` Log in to the web-UI with an administrator account and click on 'admin' -> 'Generate Config Report' -> 'Download ownCloud config report' This report includes the config.php settings, the list of activated apps and other details in a well sanitized form. or If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder I would do that, but sudo is not allowed on meanaged server. Any Tipps to run occ-scripts on managed servers? *ATTENTION:* Do not post your config.php file in public as is. Please use one of the above methods whenever possible. Both, the generated reports from the web-ui and from occ config:list consistently remove sensitive data. You still may want to review the report before sending. If done manually then it is critical for your own privacy to dilligently remove *all* host names, passwords, usernames, salts and other credentials before posting. You should assume that attackers find such information and will use them against your systems. ``` **List of activated apps:** contact calendar plus standard apps ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your ownCloud installation folder. ``` **Are you using external storage, if yes which one:** local/smb/sftp/... no **Are you using encryption:** yes/no no (just SSL) **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... no ### Client configuration **Browser: opera an firefox** **Operating system:** Windows 10 ### Logs #### Web server error log ``` Insert your webserver log here I do have access to logs a day later :-( #### ownCloud log (data/owncloud.log) ```{"reqId":"Xm9ZC7WXyNypecF7vqDv","remoteAddr":"31.16.227.147","app":"core","message":"Login failed: 'fischhase' (Remote IP: '31.16.227.147')","level":2,"time":"2017-04-25T12:22:53+00:00","method":"POST","url":"\/index.php\/login?user=fischhase","user":"--"} {"reqId":"j8y\/S8QVS7GSASXEEteO","remoteAddr":"31.16.227.147","app":"core","message":"Login failed: 'martin' (Remote IP: '31.16.227.147')","level":2,"time":"2017-04-25T12:23:44+00:00","method":"POST","url":"\/index.php\/login?user=fischhase","user":"--"} ``` #### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log QMIGRATE: Migrate is installed, version 1.4.0 jquery.js:8630XHR finished loading: GET "https://cloud.fischhase.de/core/img/breadcrumb.svg". send @ jquery.js:8630 ajax @ jquery.js:8166 SVGSupport.checkMimeType @ js.js?v=b1e565e…:1368 initCore @ js.js?v=b1e565e…:1527 j @ jquery.js:3099 fireWith @ jquery.js:3211 ready @ jquery.js:3417 I @ jquery.js:3433 jquery.js:8630 XHR finished loading: GET "https://cloud.fischhase.de/cron.php". send @ jquery.js:8630 ajax @ jquery.js:8166 n.(anonymous function) @ jquery.js:8311 (anonymous) @ backgroundjobs.js?v=b1e565e…:24 j @ jquery.js:3099 fireWith @ jquery.js:3211 ready @ jquery.js:3417 I @ jquery.js:3433 b) The network log don't know how to do this c) ... ``` Thanks Maritn

thanks for your great work. I am upgrading my owncloud-installation from 7 to 9. It worked fine from 7 to 8.1, but from 8.1 to 8.2 and from 8.1 directly to 9.1.5.2. I could not login anymore.

As this currently doesn't contain the information how the upgrade was done in detail make sure that you have done the following upgrade path:

your 7.0.x -> latest 7.0.x -> latest 8.0.x -> latest 8.1.x -> latest 8.2.x -> latest 9.0.x -> latest 9.1.x

Before each upgrade step make sure that you have deleted all files and folders except /data/ and /config/. After running the upgrade routine also make sure that you have cleared the browser cache as well as any webserver cache (restarting webserver and possible php-fpm processes).

Everything else won't work and might show issues.

[fischhase]

Hallo, thanks for your answer. Indeed, I tried ist several times with different ways. At the end I installed every version as new and activated contact and calendar. Then I copied data, owncloud and config.php from the former version. So I always had the chance to redo a step. At the end, it worked with nearly no problems. Only two calenders were lost somewhere between 8.1 and 9. Anyway. I could export and import them. Thanks and bye Martin Am 25.04.2017 um 15:21 schrieb kdslkdsaldsal:

…

thanks for your great work. I am upgrading my owncloud-installation from 7 to 9. It worked fine from 7 to 8.1, but from 8.1 to 8.2 and from 8.1 directly to 9.1.5.2. I could not login anymore. As this currently doesn't contain the information how the upgrade was done in detail make sure that you have done the following upgrade path: your 7.0.x -> latest 7.0.x -> latest 8.0.x -> latest 8.1.x -> latest 8.2.x -> latest 9.0.x -> latest 9.1.x Before each upgrade step make sure that you have deleted all files and folders except /data/ and /config/. After running the upgrade routine also make sure that you have cleared the browser cache as well as any webserver cache (restarting webserver and possible php-fpm processes). Everything else won't work and might show issues. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#27742 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AI7tGe41QAuc7D0C2BzfjEjNNMYPPPwDks5rzfNvgaJpZM4NHb7z>.

[PVince81]

likely related to skipping versions, closing

[lock]

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.