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Troubleshooting

Ian edited this page Jul 13, 2026 · 6 revisions

Troubleshooting

Connecting To Core

Connecting to core is a temporary startup state. Wait briefly for the desktop application to finish loading.

Core Unavailable

Core unavailable means the workspace could not reach the desktop core. A browser preview always shows this state because it does not include the desktop runtime.

Close DRAFT and open the desktop application again. If the message repeats, record the DRAFT version and operating-system version when reporting the issue.

Core Status Invalid

Core status invalid means DRAFT rejected an unexpected status response or update. Restart DRAFT. If the message returns, report the DRAFT version and the exact visible message.

Unsupported Application Version

DRAFT received an unsupported application version. means the interface and desktop core do not agree on the application version.

Install one complete DRAFT build rather than combining files from different builds. Restart the application after installation. If the message remains, report the build source and version.

Core Status Event Could Not Be Delivered

DRAFT could not deliver the core status event. means startup validation ran, but the status update did not reach the workspace.

Restart DRAFT. If the failure repeats, report the DRAFT version and exact message. Do not treat the workspace as connected while this message is shown.

Core Status Could Not Be Read

DRAFT could not read the core status. is the fallback for an unknown desktop status failure.

Restart DRAFT and report the DRAFT version and exact message if it repeats.

Document Could Not Be Saved Or Opened

If save is cancelled, the document remains open with unsaved changes. Choose Save again and select a writable location. If DRAFT cannot save, it keeps the current open document and does not promote a partial replacement. Choose a .draft file name. means the selected first-save name used another extension; choose Save again and use .draft.

If a document cannot be opened, choose a valid DRAFT document, a UTF-8 .txt or .md file no larger than 8 MiB, or a .docx file within the documented package limits. Other extensions, invalid UTF-8, malformed DRAFT versions, and invalid DOCX packages fail without changing that file. Imported content is unsaved; choose Save to select a new .draft destination. DRAFT never overwrites the imported source. DRAFT has no autosave or crash recovery, so discarded unsaved changes cannot be restored.

If a DOCX message says the file is malformed or unsafe, keep the original file unchanged and open a trusted, valid copy. If DRAFT reports an unsupported or lossy feature, preserve the original and edit through a supported format rather than assuming DRAFT can round-trip it. A source-preservation notice means DRAFT opened the supported content but cannot safely save changes back to that DOCX. Save to .draft or export a separate DOCX copy instead.

If DRAFT cannot close a saved document, keep it open and retry Close before switching documents.

Formatting Check Needs To Run Again

The document changed. Run the formatting check again. means the checked snapshot or its target is no longer current. Run the check again before using Inspect or a heading-level action.

If DRAFT says the document has too many headings or citations, split the work into a smaller document before checking it. For another heading or citation validation message, correct that item when possible and rerun the check.

DRAFT received an invalid formatting response. Check again. means the core returned a result the workspace could not use. Choose Check again.

Formatting review could not reach the DRAFT core. Restart DRAFT, then check again. means the operation did not reach the desktop core. Restart DRAFT, then choose Check again. Report the version and exact message if it repeats.

Connectivity Mode Unavailable

Mode unavailable means the workspace could not read the Rust-owned session mode. The alert distinguishes a command failure, an invalid response, and an unreachable core. Choose the same control again to retry. Restart DRAFT and report the version and exact visible message if it repeats.

Online - change failed or Offline - change failed means DRAFT kept the visible prior mode because the requested change failed. Retry the change or continue local work in the displayed mode.

Offline mode is a DRAFT session policy, not a network-status indicator. It resets to online when DRAFT restarts.

Citation Cannot Be Resolved

A citation can show invalid, unavailable, or failed copy inside the document. Keep invalid citation input unchanged. The current workspace does not repair a citation automatically.

For a read or transport failure, restart DRAFT only when the visible message directs it. Confirm that the citekey exists in References.

Reference Could Not Be Added

That citekey is already in use. means a saved reference has the same case-sensitive citekey. Choose a different citekey.

The reference details are not valid. means at least one field failed the bounded manual-reference rules. Enter a nonblank citekey, title, and author plus a four-digit year, then try again.

For a library update failure, keep the form values visible and retry. Restart DRAFT if the failure repeats.

Text Checks Did Not Finish

The document changed. Run text checks again. means a pending or completed result no longer addresses the current text. Choose Check document again.

If the document is too large, reduce it below the current 32 KiB text limit and retry. If text checks are unavailable in this installation, restart DRAFT. The workflow has no provider sign-in or credential recovery because the five checks run locally.

An invalid response or unfinished check leaves the document unchanged. Use the same Check document control to retry.

DOCX Export Failed

If the file location is invalid, choose Export DOCX again and select a writable .docx destination.

Unsupported document content and resource-limit failures require editing the document before retrying. Citation nodes are not currently included in DOCX output; remove them before export when that message appears. Export failure does not change the DRAFT source document.

Return to Home.

Native Menu Is Unavailable

If DRAFT reports that it could not read or update the native menu, use the matching action in the visible document toolbar. Finish or cancel any pending save, open, close, or export operation before trying again. Restart DRAFT if the menu remains out of sync with the toolbar.