Facing issue while running Python 3.6.0rc1 windows x86-64 web based installer

[arpitarora]

BPO	28948
Nosy	@malemburg, @pfmoore, @tjguk, @zware, @zooba, @iritkatriel
Files	Python 3.6.0rc1 (64-bit)_20161212154459_010_path_JustForMe.log Python 3.6.0rc1 (64-bit)_zip.zip

^{Note: these values reflect the state of the issue at the time it was migrated and might not reflect the current state.}

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GitHub fields:

assignee = None
closed_at = <Date 2022-03-24.15:32:53.616>
created_at = <Date 2016-12-12.13:35:06.540>
labels = ['OS-windows']
title = 'Facing issue while running Python 3.6.0rc1 windows x86-64 web based installer'
updated_at = <Date 2022-03-24.15:32:53.614>
user = 'https://bugs.python.org/arpitarora'

bugs.python.org fields:

activity = <Date 2022-03-24.15:32:53.614>
actor = 'iritkatriel'
assignee = 'none'
closed = True
closed_date = <Date 2022-03-24.15:32:53.616>
closer = 'iritkatriel'
components = ['Windows']
creation = <Date 2016-12-12.13:35:06.540>
creator = 'arpit arora'
dependencies = []
files = ['45861', '45862']
hgrepos = []
issue_num = 28948
keywords = []
message_count = 10.0
messages = ['282995', '282997', '283001', '283002', '283018', '283020', '283033', '283079', '283107', '415946']
nosy_count = 7.0
nosy_names = ['lemburg', 'paul.moore', 'tim.golden', 'zach.ware', 'steve.dower', 'arpit arora', 'iritkatriel']
pr_nums = []
priority = 'normal'
resolution = None
stage = 'resolved'
status = 'closed'
superseder = None
type = None
url = 'https://bugs.python.org/issue28948'
versions = ['Python 3.6']

[arpitarora]

Hi,

Post installing 'Python 3.6.0rc1 windows x86-64 web based installer' on my Windows 7 64 bit system, i am not able to start python. Each time i start it, i get a pop up saying that "the program can't start because 'api-ms-win-crt-runtime-|1-1-0.dll' is missing from your computer. Try reinstalling this program to fix this problem."
I have reinstalled Python but still i get the same error message while starting it. I am stuck here. Please help me with this. Thanks in advance.

Regards
Arpit Arora

[malemburg]

Please try to install this update from MS:

https://support.microsoft.com/en-us/kb/2999226

it includes the missing DLL.

[arpitarora]

Hi Marc,

It worked. Thanks a lot :)

Regards
Arpit Arora

[zooba]

Arpit, could you look in your %TEMP% directory for the Python logs when you originally installed it? There may be some information in those about why the update didn't install properly the first time, and I'd like to fix it.

You can just zip up all the logs you find and attach here. I know how to read them.

[arpitarora]

Hi Steve,

Please find attached the required logs along with this message.

Thanks
Arpit Arora

[arpitarora]

Hi Steve,

Please neglect my last message, find the zip attached with this message.

Thanks
Arpit Arora

[zooba]

I don't support you have a file named "ucrtbase.dll" in your downloads directory? That would be a really simple explanation, and I'd know how to fix it.

If not, I don't have enough information from the logs to guess what the problem may be. For some reason, we thought you had already installed that update and so didn't try to install it again.

[arpitarora]

Hi Steve,

I only installed the mentioned version and if there is any update for the same then i may not be aware of that.

Thanks & Regards
Arpit Arora

[zooba]

What about the file, ucrtbase.dll? Do you have another file by that name somewhere?

[iritkatriel]

This was reported for 3.6 and there was not enough information to figure out what the problem is. I am closing it because it's unlikely that anyone will be do anything about this unless it is reported again for a current Python version, and with more information.