Error while installing python 3.6.5 on windows 10

[sid1987]

BPO	33779
Nosy	@pfmoore, @vstinner, @tjguk, @zware, @zooba
Files	Python 3.6.5 (64-bit)_20180606150607.log: Log File snapshot.PNG Python 3.6.5 (64-bit)_20180608095000.log

^{Note: these values reflect the state of the issue at the time it was migrated and might not reflect the current state.}

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GitHub fields:

assignee = None
closed_at = <Date 2019-08-02.22:26:41.416>
created_at = <Date 2018-06-06.09:38:17.502>
labels = ['OS-windows', 'type-crash']
title = 'Error while installing python 3.6.5 on windows 10'
updated_at = <Date 2019-08-02.22:26:41.415>
user = 'https://bugs.python.org/sid1987'

bugs.python.org fields:

activity = <Date 2019-08-02.22:26:41.415>
actor = 'steve.dower'
assignee = 'none'
closed = True
closed_date = <Date 2019-08-02.22:26:41.416>
closer = 'steve.dower'
components = ['Windows']
creation = <Date 2018-06-06.09:38:17.502>
creator = 'sid1987'
dependencies = []
files = ['47631', '47633', '47636']
hgrepos = []
issue_num = 33779
keywords = []
message_count = 12.0
messages = ['318803', '318804', '318819', '318877', '318930', '318934', '318956', '318957', '319017', '319085', '331469', '331470']
nosy_count = 7.0
nosy_names = ['paul.moore', 'vstinner', 'tim.golden', 'zach.ware', 'steve.dower', 'sid1987', 'bobclown']
pr_nums = []
priority = 'normal'
resolution = 'third party'
stage = 'resolved'
status = 'closed'
superseder = None
type = 'crash'
url = 'https://bugs.python.org/issue33779'
versions = ['Python 3.6']

[sid1987]

Hi Team,

I am getting below error while trying to install python 3.6.5 on windows 10.

0X80070005 Access is denied.

Logs attached.
Also when I see control panel it shows me under program and feartures however unable to uninstall.

I am logged in as administrator.

[vstinner]

Extract of logs:

[48E0:48FC][2018-06-06T15:06:11]i360: Creating a system restore point.
[48E0:48FC][2018-06-06T15:06:11]w363: Could not create system restore point, error: 0x80070514. Continuing...
[4B7C:4B80][2018-06-06T15:06:11]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9d1b786e-0fd4-4386-abc1-4b920ab32da9}, options: 0x4, disable resume: No
[4B7C:4B80][2018-06-06T15:06:11]i320: Registering bundle dependency provider: CPython-3.6, version: 3.6.5150.0
[4B7C:4B80][2018-06-06T15:06:11]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9d1b786e-0fd4-4386-abc1-4b920ab32da9}, resume: Active, restart initiated: No, disable resume: No
[4B7C:4B80][2018-06-06T15:06:11]e000: Error 0x80070005: Failed to write run key value.
[4B7C:4B80][2018-06-06T15:06:11]e000: Error 0x80070005: Failed to update resume mode.
[4B7C:4B80][2018-06-06T15:06:11]e000: Error 0x80070005: Failed to begin registration session.
[4B7C:4B80][2018-06-06T15:06:11]e000: Error 0x80070005: Failed to register bundle.

[zooba]

Did you have a previous install? It looks like it is registered but somehow you don't have the ability to replace it.

If you're comfortable with using regedit.exe, you could try renaming SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9d1b786e-0fd4-4386-abc1-4b920ab32da9} (probably under HKEY_CURRENT_USER, but running as admin all the time can make installers choose HKEY_LOCAL_MACHINE instead). Renaming will get it out of the way so you can try installing again, but you can bring it back if something else breaks.

If you're not comfortable, let me know and I'll make a Powershell script for you can that do it.

[sid1987]

@Steve, I tried to install which gave me access denied error and when i checked it was there in program and features. Let's check on that when I successfully uninstall the two instances already there (3.7.0b5 and 3.6.5)

[sid1987]

@Steve, I did find the registry under local user, {9d1b786e-0fd4-4386-abc1-4b920ab32da9}, but it lot of registries in it. what and how do i rename it to?

[zooba]

Just anything. I often put "deleteme" in as a reminder. Once you've got it all working you can delete it, but for now you just want the installer to be able to make a key with that name.

[sid1987]

@Steve, it didn't work, see the snapshot attached for reference

log details

[24130:24B34][2018-06-07T22:08:43]i000: Did not find C:\Users\SI20016244\Downloads\unattend.xml
[24130:24B34][2018-06-07T22:08:43]i000: Setting string variable 'ActionLikeInstalling' to value 'Installing'
[24130:24B34][2018-06-07T22:08:43]i000: Setting string variable 'ActionLikeInstallation' to value 'Setup'
[24130:24B34][2018-06-07T22:08:43]i000: Setting version variable 'WixBundleFileVersion' to value '3.6.5150.0'
[24130:24B34][2018-06-07T22:08:43]i000: Target OS is Windows 7 SP1 or later
[24130:24AD8][2018-06-07T22:08:43]i100: Detect begin, 58 packages
[24130:24AD8][2018-06-07T22:08:43]i102: Detected related bundle: deleteme, type: Upgrade, scope: PerUser, version: 3.6.5150.0, operation: None
[24130:24AD8][2018-06-07T22:08:43]e000: Related bundle deleteme is preventing install

[zooba]

Hmm... okay, we might just need to delete it completely then.

[sid1987]

@Steve, deleting it did work and it was out of the system but installation failed again, see the logs attached

[zooba]

Okay, I guess there's some configuration (or corruption) on your machine that's interfering here. I've seen similar things before on IT-managed workstations.

Can you try deselecting the "Install launcher for all users" option and seeing if that helps? It should be fully per-user then, which avoids most of these problems.

[bobclown]

An addition to the record, as Google returns this issue as one of the top results for "python install \"Error 0x80070005: Failed to register bundle.\"":

In my case, I had removed access for all users on the HKCU/RunOnce key and was getting this error. The purpose of removing access to that key is so Windows doesn't automatically relaunch all running programs on restart, as the setting to disable it does not exist in some earlier windows 10 patches.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

After restoring permission to my user, the package installed successfully.
During installation, it was observed that the path to a temporary copy of the installer executable was added as a string value under the RunOnce key, purpose unknown. This string value was removed by the time installation was completed.

While I disallowed access to this key manually, I suspect that some anti* software may also block access.

Binary:
python-3.7.1-amd64.exe
SHA256 86E38B5F819F4141A7FA14DF39AB33E2AA97074E904A48AD498519AD3E69D017

[zooba]

Thanks for the extra info! I think the registration is put in there during install in case the PC restarts part way through, but it doesn't have to hang around after install is complete. Your explanation makes sense, and is a good reason to disable antivirus software while installing.