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docs(persona-journey): business-stakeholder walk + audit close-out summary#601

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docs/persona-journey-business-stakeholder
May 20, 2026
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docs(persona-journey): business-stakeholder walk + audit close-out summary#601
roballred merged 1 commit into
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docs/persona-journey-business-stakeholder

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Summary

Highlights from the close-out summary

Test plan

  • Live browser walk on parallel preview (port 3001) signed in as victor@govea.dev (Viewer)
  • Dashboard, Roadmap, Initiatives list/detail, Application detail, Guided Answer, Capability detail, Glossary all exercised
  • Guided Answer queries for "Accela", "Online Permitting" confirm multi-area plain-language responses
  • Gap issue feat(initiatives): cross-initiative overlap / conflict view from an initiative's perspective #600 filed with reproducer + capability ID + traceability
  • README cross-references 35 audit-filed issues + 4 audit-fix PRs

Capability: fd-traceability-views; fd-portfolio-views; fd-relationship-navigation; fd-guided-answer-views
Closes #599; closes #515 (Phase 0.5 epic)

🤖 Generated with Claude Code

…e-out summary

Sixteenth and final walk under epic #515. Signed in as Victor Viewer
(closest proxy for a non-architect programme manager). Tested whether
operational programme managers have additional pains beyond the senior
delivery leadership lens already covered by the Programme Director
walk.

Net-new gap:
- #600 Cross-initiative overlap / conflict view from an initiative's
  perspective. The persona file's pain point #4 ("see whether their
  programme's intended changes overlap with other active initiatives —
  to find conflicts or opportunities to share") is unaddressed at the
  initiative-anchored shape. Complements #578 (application-anchored
  dependency-impact view) at the initiative anchor.

Strong positives:
- Guided Answer (/answers?q=...) is the audit's most persona-
  foundational shipped feature. Multi-area plain-language results
  with "Why relevant" framing addresses the persona's critical
  insight ("answers without raising a ticket to the EA team") almost
  exactly as the persona file would specify.
- Roadmap copy, Initiative relationship labels (improve/build/retire),
  Glossary plain-language definitions all serve the non-architect
  consumer well.

Also adds docs/persona-journeys/README.md — full 16-walk audit
close-out summary per epic #515 acceptance:
- 16-walk table with gap counts per persona
- Audit-as-quality-check loop tally (4 PRs surfaced AND closed by the
  audit)
- Gaps grouped by capability anchor
- Adoption-leverage ranking of the open gaps
- Strongest shipped features the audit confirmed
- What the audit did NOT test (scale, mobile, accessibility, real-user
  task completion)

Capability: fd-traceability-views; fd-portfolio-views;
fd-relationship-navigation; fd-guided-answer-views
Closes #599; closes #515 (Phase 0.5 epic)
@roballred roballred merged commit 4807f6d into main May 20, 2026
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@roballred roballred deleted the docs/persona-journey-business-stakeholder branch May 20, 2026 03:05
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