FAQ

What can I do with Route Mobile API?

Route mobile offers you the most robust and comprehensive features when it comes to WhatsApp business solution. Our unified API, helps you with key offerings such as chatbot, contact center, multi language support and actionable insights.

What is the difference between Route Mobile API and other API’S?

Some of the key differentiators are:

1. RML API’s are extremely robust
2. Very easy to integrate. It can also be integrated with different CRM platforms and bots
3. Provides real time analytics
4. Facilitates two-way communication
5. Supports rich image and call to action button

How does it work?

RML provides API and Dashboard to trigger messages. Brands can trigger messages to their end users either programmatically by integrating API or use RML’s dashboard to trigger single/bulk messaging.

How can I import multiple API’s

Our APIs are hosted on postman and you can directly run the API on postman from https://wbs.rmlconnect.net/

How secure is Route mobile API?

All WhatsApp messages are end to end to encrypted by AES 256 bit encryption. Additionally, RML APIs work on JWT Authentication based system.

Why am I getting an error code or unexpected response?

Since RML APIs work on JWT Authentication based system, you will require user credentials to access the Login API Authorization code.

We request you to write back to whatsapp@routemobile.com and we will get back to you shortly with the sandbox user credentials.

What do I do if I am not a programmer?

We request you to email us at whatsapp@routemobile.com and we will get back to you shortly.