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Troubleshooting

Roy Padina edited this page Oct 23, 2026 · 1 revision

Troubleshooting

Start with:

sessionhopper doctor
Symptom Fix
"cannot be opened" / the CLI is killed on first run xattr -dr com.apple.quarantine /Applications/AgentsSessionHopper.app
claude not found Install Claude Code; the app also looks in ~/.local/bin, /opt/homebrew/bin, /usr/local/bin.
A profile asks to log in again after import For ~/.claude, leave CLAUDE_CONFIG_DIR unset (sessionhopper profiles export-config-dir default off), or turn it on if you always launched it with the variable set.
"projects/ not shared by: X" Sessions cannot move to or from X. Move X's projects/ contents into the shared folder doctor names, then replace X's folder with a link to it. Close sessions first.
Usage shows "–" The profile has had no session since launch, or the plan has no usage windows (only Pro and Max report them).
No suggestion appears Another profile must be under the threshold; a held session is never moved; check sessionhopper status.
"No conversation found with session ID" after a move The profiles do not share projects/; see above.
My status line disappeared Run sessionhopper doctor; if you used install-hooks, uninstall-hooks --profile X restores it.
Hooks do nothing Managed settings with disableAllHooks or allowManagedHooksOnly turn them off; the app cannot work there.

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