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shiwal50/README.md

Hi, I'm Shiwal Singh

Aspiring Product Manager with 4.5+ years across B2B SaaS support, technical operations, and customer-facing roles.

I don't just write PRDs, I ship the product. This GitHub is proof of work: live products I've built end-to-end using AI-assisted and vibe coding tools, alongside the PRDs and case studies behind them.

What I Do

  • Turn support and customer signal into shipped product decisions
  • Build and ship full products using vibe coding platforms (Lovable, Replit, Base44) and AI-assisted development (Next.js, Supabase, Claude API)
  • Understand how engineering teams work, having partnered directly with engineers on requirements, scoping, and delivery
  • Write PRDs using Working Backwards, JTBD, RICE, MoSCoW, Kano, and MECE frameworks

Built & Shipped

Project What It Is Links
Loopback B2B SaaS Voice of Customer tool. Ingests support tickets and delivers AI-synthesized weekly digests via Slack and email. Auth, onboarding, dashboard, CSV upload, email delivery, all built end-to-end Live Product · PRD
RouCN Storefront Full D2C sneaker brand storefront: product drops, sizing, cart, waitlist, brand story Live Site
Portfolio Case studies, certifications, and PM framework write-ups Live Site
GoHighLevel Product Teardown Competitive moat analysis and feature audit of a real SaaS product Live Site
Maropost Marketing Cloud Teardown 9-section product teardown written from experience as Client Support Specialist, benchmarked against G2 and competitor data Live Site

Case Studies

Project What It Is
HighLevel AI Agent AI agent for white-label clients: 30% ticket drop, 20% CSAT increase, shipped in 6 weeks
Maropost JetSend Owned discovery through GA on a feature request workflow: 80+ tickets analyzed via MECE, JTBD interviews, requirements brief, shipped in 6 weeks, cited by 2 enterprise clients at renewal

Tools & Skills

Vibe Coding / Build: Lovable · Replit · Base44 · Next.js · Supabase · Claude API · Resend Product: PRDs · Requirements Gathering · RICE · MoSCoW · Kano · JTBD · MECE Technical: SQL (working knowledge), Aha!, Mixpanel Support/Ops background: Ticket workflows, escalation handling, cross-functional coordination with engineering

Education: MBA, International Business Management, Amity University (2026)

Let's Connect

LinkedIn · singhshiwal@gmail.com

Currently: Building Loopback and RouCN, actively looking for APM and PM roles.

Popular repositories Loading

  1. RouCN_1.0 RouCN_1.0 Public

    Premium urban sneakers engineered for India's streets. Built quiet. Built fast. Built to outlast.

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  2. portfolio portfolio Public

    Portfolio showcasing my projects, product thinking, web development skills, and creative work.

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  3. products products Public

    A deep analysis of HighLevel's product architecture, UX patterns, competitive moat, and opportunity surface, written from 12 months inside the platform as a Technical Support Engineer.

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  4. shiwal50 shiwal50 Public

    Aspiring Product Manager (APM/PM) with 4.5+ years in B2B SaaS support and technical ops. This repo is my proof of work: live products built end-to-end with vibe coding and AI-assisted development, …