feat(integrations): add Gong incident.io Railway and New Relic by waleedlatif1 · Pull Request #4663 · simstudioai/sim

waleedlatif1 · 2026-05-19T19:23:26Z

Summary

add New Relic, Railway, Gong, and incident.io integration updates
add tool, block, registry, icon, landing, and docs wiring for the shipped integrations

Type of Change

Feature

Testing

Ran bun run lint
Ran bun run check:api-validation:strict
Ran New Relic validate-integration pass against live New Relic docs
Ran bun run scripts/generate-docs.ts
Ran bun run --cwd apps/sim type-check
Ran git diff --check

Checklist

Code follows project style guidelines
Self-reviewed my changes
Tests added/updated and passing
No new warnings introduced
I confirm that I have read and agree to the terms outlined in the Contributor License Agreement (CLA)

vercel · 2026-05-19T19:23:32Z

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1 Skipped Deployment

Project	Deployment	Actions	Updated (UTC)
docs	Skipped		May 19, 2026 9:00pm

cursor · 2026-05-19T19:23:35Z

PR Summary

Medium Risk
Adds two new integrations (New Relic, Railway) and expands existing Gong/incident.io blocks, touching both UI block configuration and tool request/response handling. Risk is mainly around API parameter mapping/validation and potential breaking changes to existing workflow configs.

Overview
Adds New Relic and Railway integrations across docs and the Sim app, including new icons, tool docs pages, landing integrations.json entries, and new NewRelicBlock/RailwayBlock registered in blocks/registry.ts.

Extends Gong with a new gong_create_call tool + UI operation, and improves Gong tool robustness by trimming inputs, defaulting toDateTime to execution time, normalizing ID lists/JSON array parsing via shared utils, and standardizing error messages; list endpoints now surface requestId and paging metadata.

Extends incident.io by adding workflow creation, escalation-path listing, and new filters/inputs (sorting/filter mode, incident mode, user filters, schedule override layer_id), plus refactors block param handling (boolean coercion, renamed schedule entry window fields) and updates docs accordingly.

^{Reviewed by Cursor Bugbot for commit b5fbb25. Configure here.}

greptile-apps · 2026-05-19T19:28:22Z

Greptile Summary

This PR adds four new integrations — Gong, incident.io, New Relic, and Railway — with full tool, block, registry, icon, landing, and docs wiring. Existing incident.io tools receive significant improvements: stricter JSON parsing for workflow operations, API schema alignment (schedule entries, escalations, escalation paths), and removal of the silent-fallback logger-based parsing that previously swallowed JSON errors.

New integrations: New Relic (NRQL query, entity search/get, deployment change tracking), Railway (project/environment/variable/deployment CRUD via GraphQL), Gong (create call, enriched outputs for list calls/users), plus a comprehensive incident.io expansion (escalation paths list, escalation pagination, schedule overrides layer_id, user/action filter params).
Incident.io hardening: parseRequiredIncidentioJsonParam enforces required JSON fields in workflows_update; mapIncidentioWorkflow replaces raw field copying; escalation_paths_update and workflows_update are correctly switched to full-replacement PUT semantics with required fields.

Confidence Score: 5/5

Safe to merge. All four integrations are additive with no changes to shared infrastructure or existing auth flows.

All previously flagged issues (workflow JSON silent fallback, entityGuid injection, compactVariables empty-string filtering) have been resolved on the branch. The new tools follow established patterns, credentials use the correct visibility, and GraphQL inputs are either parameterised or thoroughly validated. The remaining findings are minor quality improvements that do not affect correctness at runtime.

No files require special attention. The incident.io tools consistently omit an HTTP error guard in transformResponse, but this is a pre-existing pattern shared across the integration and is not a regression introduced by this PR.

Important Files Changed

Filename	Overview
apps/sim/tools/new_relic/create_deployment_event.ts	New file. GUID injection fix from previous review is applied. Custom attribute validation is thorough. `version` lacks a non-empty guard after trimming but API would reject the empty string anyway.
apps/sim/tools/incidentio/workflows_update.ts	Extensively refactored to use `parseRequiredIncidentioJsonParam` for all required JSON fields — fixes the silent-fallback bug from the prior review. Required fields are now correctly enforced.
apps/sim/tools/incidentio/utils.ts	New file introducing `parseIncidentioJsonParam`, `parseRequiredIncidentioJsonParam`, and `mapIncidentioWorkflow`. Centralises workflow-field mapping and JSON parsing; logic is correct.
apps/sim/tools/railway/utils.ts	New file. `compactVariables` filters only `undefined` (prior-review fix applied). `optionalString` correctly normalises blank inputs. `railwayHeaders` distinguishes project tokens from bearer tokens.
apps/sim/tools/incidentio/escalation_paths_list.ts	New file. Missing `!response.ok` guard in `transformResponse`; an HTTP error response would return `success: true` with empty arrays instead of throwing, consistent with the existing incidentio pattern but still a concern for new code.
apps/sim/tools/new_relic/nrql_query.ts	New file. NRQL is safely embedded via `gqlString` (JSON.stringify). `accountId` goes through `Math.trunc(Number(...))` making string inputs safe.
apps/sim/tools/gong/create_call.ts	New file. Required fields trimmed; JSON fields go through `parseGongJsonArray` which throws on malformed input. `direction` is the only required string not trimmed, a minor inconsistency.
apps/sim/tools/incidentio/schedule_entries_list.ts	Restructured response shape from flat array to `{final, overrides, scheduled}` groups to match the actual API response. Pagination params removed. URL building moved to `new URL()` constructor.
apps/sim/tools/incidentio/workflows_list.ts	Pagination removed (not supported by `/v2/workflows`). Workflow mapping uses the new `mapIncidentioWorkflow` helper. Output schema updated to full workflow shape.

_{Reviews (4): Last reviewed commit: "fix(gong): align list calls block valida..." | Re-trigger Greptile}

waleedlatif1 · 2026-05-19T20:38:10Z

@greptile

waleedlatif1 · 2026-05-19T20:38:15Z

@cursor review

waleedlatif1 · 2026-05-19T20:54:08Z

@greptile

waleedlatif1 · 2026-05-19T20:54:12Z

@cursor review

waleedlatif1 · 2026-05-19T21:02:29Z

@greptile

waleedlatif1 · 2026-05-19T21:02:34Z

@cursor review

waleedlatif1 · 2026-05-19T21:10:30Z

@cursor review

cursor

Cursor Bugbot has reviewed your changes and found 1 potential issue.

^{❌ Bugbot Autofix is OFF. To automatically fix reported issues with cloud agents, enable autofix in the Cursor dashboard.}

^{Reviewed by Cursor Bugbot for commit b5fbb25. Configure here.}

cursor · 2026-05-19T21:14:50Z

      if (params.user_slack_id) user.slack_user_id = params.user_slack_id

      return {
+        layer_id: params.layer_id.trim(),


Empty override user sent

Medium Severity

The schedule override request always includes a user object even when no user_id, user_email, or user_slack_id is provided, so the body can be sent with {}. The block UI says one identifier is required, but the tool does not validate that before calling incident.io.

^{Reviewed by Cursor Bugbot for commit b5fbb25. Configure here.}

feat(integrations): add Gong incident.io Railway and New Relic

8dd46f8

vercel Bot deployed to Preview May 19, 2026 19:25 View deployment

greptile-apps Bot reviewed May 19, 2026

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Comment thread apps/sim/tools/incidentio/workflows_update.ts

Comment thread apps/sim/tools/gong/list_flows.ts

Comment thread apps/sim/tools/railway/utils.ts

cursor Bot reviewed May 19, 2026

View reviewed changes

Comment thread apps/sim/blocks/blocks/new_relic.ts Outdated

Comment thread apps/sim/tools/incidentio/workflows_update.ts

Comment thread apps/sim/tools/incidentio/workflows_create.ts

waleedlatif1 added 2 commits May 19, 2026 12:41

fix(railway): preserve explicit empty variable values

dbd9f83

fix(incidentio): fail on invalid workflow JSON

21089bf

vercel Bot temporarily deployed to Preview May 19, 2026 19:43 Inactive

fix(new-relic): validate custom attributes JSON

172dce2

vercel Bot temporarily deployed to Preview May 19, 2026 19:44 Inactive

Merge branch 'staging' into codex-ops-integrations

d4e6fe4

vercel Bot deployed to Preview May 19, 2026 19:54 View deployment

fix(integrations): address incident workflow review fixes

e134c62

vercel Bot temporarily deployed to Preview May 19, 2026 20:02 Inactive

chore(docs): apply lint formatting

bfaf06c

vercel Bot deployed to Preview May 19, 2026 20:10 View deployment

chore: refresh integration docs and validation fixes

940c252

vercel Bot deployed to Preview May 19, 2026 20:29 View deployment

more

9f44ae1

vercel Bot deployed to Preview May 19, 2026 20:40 View deployment

cursor Bot reviewed May 19, 2026

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Comment thread apps/sim/tools/gong/list_calls.ts

greptile-apps Bot reviewed May 19, 2026

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Comment thread apps/sim/tools/new_relic/create_deployment_event.ts

Comment thread apps/sim/tools/new_relic/create_deployment_event.ts

fix(integrations): address PR review comments

c951ac6

vercel Bot deployed to Preview May 19, 2026 20:52 View deployment

cursor Bot reviewed May 19, 2026

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Comment thread apps/sim/blocks/blocks/gong.ts Outdated

Comment thread apps/sim/blocks/blocks/gong.ts

fix(gong): align list calls block validation

b5fbb25

vercel Bot temporarily deployed to Preview May 19, 2026 21:00 Inactive

cursor Bot reviewed May 19, 2026

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Comment thread apps/sim/tools/gong/list_flows.ts

waleedlatif1 merged commit 6c755cb into staging May 19, 2026
14 checks passed

waleedlatif1 deleted the codex-ops-integrations branch May 19, 2026 21:12

waleedlatif1 mentioned this pull request May 19, 2026

v0.6.86: gemini 3.5 flash, wiza integration, CORS cleanup, railway and new relic integrations #4666

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cursor Bot reviewed May 19, 2026

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waleedlatif1 commented May 19, 2026

Summary

Type of Change

Testing

Checklist

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PR Summary

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Greptile Summary

Confidence Score: 5/5

Important Files Changed

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