Description

Launches a demo support bot (support_agent.py) that runs on 01 and is connected to the demo ticketing API (ticketflow_api.py).

Supported functions:

• Create a ticket for a user.
• List all tickets for a user.
• Update a ticket by ID.
• Query a ticket by ID.

The bot uses hardcoded users:

                {"first_name": "Marty", "last_name": "McFly", "username": "martymcfly", "password": "Password1"},
                {"first_name": "Doc", "last_name": "Brown", "username": "docbrown", "password": "flux-capacitor-123"},
                {"first_name": "Biff", "last_name": "Tannen", "username": "bifftannen", "password": "Password3"},
                {"first_name": "George", "last_name": "McFly", "username": "georgemcfly", "password": "Password4"}

Running

To run the agent, first specify OpenAI API key as an environment variable:

OPENAI_API_KEY=<your-openai-key>

The next step is to launch the agent by running:

docker-compose up --build

This command will run the API server on port 8000 and the agent on port 8001.

Usage

1. Open the UI on port 8501.
2. Login using one of the initial users.
3. Talk to the agent.