Hi, I'm Faith.
I'm currently building my foundation in IT through the Google IT Support Professional Certificate on Coursera. My long-term goal is to build a career in cybersecurity, but I believe starting with IT support is the best way to understand how users, devices, operating systems, and networks work before learning how to secure them.
- ✅ Course 1: Technical Support Fundamentals (Completed)
- ⏳ Course 2: The Bits and Bytes of Computer Networking
- 📅 Course 3: Operating Systems and You
- 📅 Course 4: System Administration and IT Infrastructure Services
- 📅 Course 5: IT Security: Defense Against the Digital Dark Arts
- 📅 Course 6: Accelerate Your Job Search with AI
- Computer hardware
- Windows & Linux operating systems
- Computer networking
- Troubleshooting
- Customer support
- Technical documentation
- Software installation
My immediate goal is to secure an entry-level IT Support role where I can apply my technical skills, continue learning, and build the experience needed to transition into cybersecurity.
This repository documents my IT learning journey. As I progress through the Google IT Support Professional Certificate, I'll continue adding notes, labs, and projects to demonstrate my growth and hands-on skills.