I'm getting "FATAL: Tenant or user not found" when trying to connect to my Shared Pooler (port 6543)
even after resetting the password multiple times.
Details:
- Project ID: fqsyfscypmzsqupnegfu
- Pooler Host: aws-0-ap-south-1.pooler.supabase.com:6543
- Connection Method: Shared Pooler
- Error: FATAL: Tenant or user not found
- Issue: Error persists even with freshly auto-generated password (ezhCEnvAIoVRcxKs)
- Direct connection (port 5432) is blocked by network DNS
- Network connectivity to pooler is confirmed (port 6543 is reachable)
The error suggests the pooler hasn't synced the password or there's an account configuration issue.
I'm getting "FATAL: Tenant or user not found" when trying to connect to my Shared Pooler (port 6543)
even after resetting the password multiple times.
Details:
The error suggests the pooler hasn't synced the password or there's an account configuration issue.