Failed to load the native TensorFlow runtime.

[dogevspenguin]

System information

• OS Platform and Distribution: Mac OS X 10.11.6
• TensorFlow installed:from terminal
• TensorFlow version:~
• Python version:3.8
• Installed using pip
• Bazel version ~
• GCC/Compiler version not compiled from source
• CUDA/cuDNN version:No cuda graphic card
• GPU model and memory:memory 10 gb GPU~

Describe the problem
So ive ran mlagents-learn config/trainer_config.yaml --run-id=firstrun3dball --train which give error Failed to load the native TensorFlow runtime. which ive traced that is not the package problem but instead tensor flow problem

Any other info / logs
full log:Traceback (most recent call last):
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/pywrap_tensorflow.py", line 64, in
from tensorflow.python._pywrap_tensorflow_internal import *
ImportError: dlopen(/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/_pywrap_tensorflow_internal.so, 6): Symbol not found: _SecKeyCopyExternalRepresentation
Referenced from: /Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/../libtensorflow_framework.2.dylib
Expected in: /System/Library/Frameworks/Security.framework/Versions/A/Security
in /Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/../libtensorflow_framework.2.dylib

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/bin/mlagents-learn", line 33, in
sys.exit(load_entry_point('mlagents', 'console_scripts', 'mlagents-learn')())
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/bin/mlagents-learn", line 25, in importlib_load_entry_point
return next(matches).load()
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/importlib/metadata.py", line 77, in load
module = import_module(match.group('module'))
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/importlib/init.py", line 127, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 1014, in _gcd_import
File "", line 991, in _find_and_load
File "", line 975, in _find_and_load_unlocked
File "", line 671, in _load_unlocked
File "", line 843, in exec_module
File "", line 219, in _call_with_frames_removed
File "/Users/phukhao/Downloads/ml-agents-release_1/ml-agents/mlagents/trainers/learn.py", line 12, in
from mlagents import tf_utils
File "/Users/phukhao/Downloads/ml-agents-release_1/ml-agents/mlagents/tf_utils/init.py", line 1, in
from mlagents.tf_utils.tf import tf as tf # noqa
File "/Users/phukhao/Downloads/ml-agents-release_1/ml-agents/mlagents/tf_utils/tf.py", line 3, in
import tensorflow as tf # noqa I201
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/init.py", line 41, in
from tensorflow.python.tools import module_util as _module_util
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/init.py", line 40, in
from tensorflow.python.eager import context
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/eager/context.py", line 35, in
from tensorflow.python import pywrap_tfe
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/pywrap_tfe.py", line 28, in
from tensorflow.python import pywrap_tensorflow
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/pywrap_tensorflow.py", line 83, in
raise ImportError(msg)
ImportError: Traceback (most recent call last):
File "/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/pywrap_tensorflow.py", line 64, in
from tensorflow.python._pywrap_tensorflow_internal import *
ImportError: dlopen(/Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/_pywrap_tensorflow_internal.so, 6): Symbol not found: _SecKeyCopyExternalRepresentation
Referenced from: /Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/../libtensorflow_framework.2.dylib
Expected in: /System/Library/Frameworks/Security.framework/Versions/A/Security
in /Users/phukhao/opt/anaconda3/envs/ML-agent/lib/python3.8/site-packages/tensorflow/python/../libtensorflow_framework.2.dylib

Failed to load the native TensorFlow runtime.

See https://www.tensorflow.org/install/errors

for some common reasons and solutions. Include the entire stack trace
above this error message when asking for help.

[dogevspenguin]

ok its pillow problem,and its unsolved

[mohantym]

Hi @dogevspenguin , We see that the issue template has not been filled, could you please do so as it helps us analyse the issue [tf version, steps followed before you ran into this error or stand alone code/colab gist to reproduce the issue faced].

Could you also please look at the comments in this issues , It suggests upgrading to macOS 10.12.6 (Sierra) or later. To use Tensorflow on old CPUs you'll need to build a binary on your own. Also try uninstall tensorflow and install using "conda install tensorflow" command

[google-ml-butler]

This issue has been automatically marked as stale because it has no recent activity. It will be closed if no further activity occurs. Thank you.

[google-ml-butler]

Closing as stale. Please reopen if you'd like to work on this further.

[google-ml-butler]

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