Need some help debugging

[ovizii]

Most of the time, I start playback on my phone via the spotify app and just use the play/pause buttons of the card, so I didn't realize that some short or long time ago, something broke on my side and the card does only allow me to use the player controls, but I cannot click or click-hold anything else.

Say I search for an artist, I get the results but clicking on them does nothing.

I'm pretty sure this is a “me-problem” so I'd appreciate any pointers.

[thlucas1]

Use the touchSupportDisabled card option.

You should set this option to true if you have issues while trying to click on a media browser content tile and nothing happens.

touchSupportDisabled: true

This will disable the addition of @touchstart and @touchend even handlers, even if touchscreen events are supported. It will force the addition of @click, @mousedown, and @mouseup event handlers to be added instead. These events are utilized to enable the "click and hold" / "tap and hold" / "long-press" functionality of media browser content tile items.

It can also be set via the card editor ui:

[ovizii]

When you mentioned touchsupport, I realized I am actually staring at a Surface Book, so I simply touched the item and it works. Doh
I kept trying to use the mouse, but now I am confused. Won't both options work at the same time?

'Cause I have more devices without touch than with touch, so I guess if I have to decide between those two modes, I'll have to go without touch.

[thlucas1]

@ovizii
It depends on the device; some devices have no problems working with both, while others do. I think it has more to do with how the browser running on the device implements / exposes touch support to JavaScript than the actual device itself.

[justinstauffer601]

@thlucas1 - This player looks extremely promising.

After some trial and error with oauth credentials, I believe I have downloaded and installed into HA. I see the integration within HA but can't do much more. I restarted HA and I don't see the SpotifyPlus card as an available option. I do have the standard Spotify integration also in place however that is using a different clientID and secret key.

Any thoughts on what I may be doing wrong?

[thlucas1]

@justinstauffer601
The SpotifyPlus Card user-interface is a separate install via HACS. Follow the HACS install instructions in the link above, and you should then be able to add it to a dashboard via the standard HA card picker dialog.

What kind of speakers / devices are you going to control with it? I ask, as there is some extra SpotifyPlus Integration setup for Sonos and Chromecast devices. More info on that configuration can be found in the wiki docs.

Hope it helps!

[justinstauffer601]

Wow - thanks for such a quick response. I should have added that I already performed all of the HACS related tasks related to installing the dashboard. I am able to verify they are all there too.

[justinstauffer601]

also... just using standard speakers connected through various zones (Yamaha MusicCast - which is working just fine)

[justinstauffer601]

hmm... relooking, the 2nd screenshot has the correct card displayed but the first (file editor) does not...

[thlucas1]

I think you might be talking about the Spotify Card in your post. SpotifyPlus Card is different. https://github.com/thlucas1/spotifyplus_card/wiki/Configuration-Options#card-picker

[justinstauffer601]

No. I am talking about the SpotifyPlus card. I was able to get it installed. Just had to do it manually. I am finding now though that it doesn't play nicely with the standard Spotify card. For instance, I can't click on playlists or favorite artists and play tracks. I also can't seemingly switch to different zones. I'll play around with it some more. I originally downloaded your player since it appears to have a tone more features than the standard Spotify player in HA.

[thlucas1]

Send me a screen capture of the card, just to verify we are talking about the same card (see my comment below).

[thlucas1]

@justinstauffer601
Apologies for the quick reply - was just going into lunch at the time.

I asked asbout the Spotify Card in my previous post, as the SpotifyPlus Card does not use anything in the spotify-card folder. I believe that folder is associated with the Home Assistant Spotify Lovelace Card, which is a different card.

The SpotifyPlus Card is configured mostly thru the card configuration editor, with some aspects being on the file system (images, some types of user presets, etc). SpotifyPlus Card configuration will look like this:

Based on your HACS Custom Repositories screenshot above, you do have the SpotifyPlus Card installed. To create a card, just edit your dashboard of choice and select the the Add Card button in the lower right; then filter the cards by Spotify and select the SpotifyPlus Card entry; this will add the card to the dashboard, and place you into the card configuration editor.

[justinstauffer601]

It was a complement for responding quickly! :)

I am in fact referring to the SpotifyPlus card. I originally sent two screenshots and later noticed that the SpotifyPlus card wasn't displaying within the file editor. Once I installed it manually and restarted it 'magically' appeared.

That said, a few things I am noticing:

1. If the standard Spotify card is playing media, the SpotifyPlus card does not register as displaying content. They seem to be operating independently.
2. I am unable to switch zones despite them displaying
3. Similarly to 2, I am unable to click/tap on any of the playlist/album or artist icons to play. They appear to be displaying them only.

I appreciate all of your help you have provided so far! You are by far one of the most responsive individuals here!

[thlucas1]

1) If the standard Spotify card is playing media, the SpotifyPlus card does not register as displaying content. They seem to be operating independently.

By default, the SpotifyPlus Integration is turned off - you have to turn it on in order for it to pick up Spotify player changes. Note that the HA Spotify integration is always turned on, as it does not support the turn on/off feature, and will always pickup Spotify player changes. SpotifyPlus supports the turn on / off feature, which allows it to conserve resources. You can change this behavior by adjusting the SpotifyPlus integration Always On configuration option.

2) I am unable to switch zones despite them displaying.

Are you accessing the card using a laptop with a touchscreen device maybe? If so, then it's getting confused between using mouse support and touchscreen support. You might try setting the SpotifyPlus Card Disable touch event support switch in the card configuration.

3) Similarly to 2, I am unable to click/tap on any of the playlist/album or artist icons to play. They appear to be displaying them only.

see answer to #2 - it's the same functionality.

[justinstauffer601]

Thanks again for this response. Based on your separate response for polling intervals, it would appear that I'd want to keep on/off functionality in place.

With regards to disabling touch event support, I wouldn't be able to use this player on mobile, correct? I currently access HA via laptop, mobile and tablet. Frankly, the laptop is least important, but it is what I use to setup/configure my integrations. Fortunately it appears to be working correctly via mobile.

Thanks again for all of the support!

[thlucas1]

Users of the card have only experienced this issue when using the card on a laptop / desktop that has touchscreen support enabled.

Does it work on mobile without adjusting the Disable touch event support option?

Are you using the touchpad (or touchscreen) on your laptop when accessing the card? or are you using a physical mouse device with your laptop when accessing the card?

If need be, you could create a "Mobile" dashboard view and configure another SpotifyPlus Card instance with touch support enabled.

Unfortunately, I cannot enable both touch support and physical device support at the same time as they conflict with each other.

[justinstauffer601]

Ahh, that makes perfect sense! My laptop does have a touchscreen too. Yes, the feature works just fine in mobile. I am going to leave it 'as-is'. I primarily interact with HA via mobile and tablet anyway.

Thanks for all of your help!

[thlucas1]

Sorry, forgot to tell you how to turn it on ... Just click the blue power button in the player section of the card:

Or you can use the standard media_player.turn_on service call in scripts / automations if you like:

action: media_player.turn_on
data: {}
target:
  entity_id: media_player.spotifyplus_todd_l

I also forgot to mention the polling scan interval ... You can adjust the SpotifyPlus Integration Spotify Polling Scan Interval configuration option. Note that the HA Spotify uses a scan interval of 30 seconds (same as SpotifyPlus default interval).

This option specifies the polling scan interval (in seconds) used to query Spotify Player playstate. Value entered must be in the range of 4 to 60 (seconds). If not specified, the polling interval is set to 30 seconds. It is highly recommended that you use the default value (e.g. 30 seconds) for this option; use a lower value (e.g. 5 seconds) if you control the Spotify Player from another application besides Home Assistant (e.g. Spotify Mobile) and want Home Assistant to recognize Spotify Player state changes faster.

A higher value equates to slower detection of Spotify player updates made outside of Home Assistant, but also decreases network bandwidth. As an example, let's say you set the value to 30 seconds (same as HA Spotify integration). This would generate 2,880 requests per day to the Spotify Web API for player updates (e.g. 2 requests per minute; 120 requests per hour; 2,880 requests per day).

A lower value equates to faster detection of Spotify player updates made outside of Home Assistant, but also increases network bandwidth. It could also get you rate-limited by Spotify, depending on how much other data you are retrieving via the Spotify Web API. As an example, let's say you set the polling scan interval to 5 seconds. This would generate 17,280 requests per day to the Spotify Web API for player updates (e.g. 12 requests per minute; 720 requests per hour; 17,280 requests per day).

[justinstauffer601]

Thanks again! I'll review when I am back at my desk. I sincerely appreciate the level of detail you have put into your responses too!

…

________________________________ From: T Lucas ***@***.***> Sent: Friday, May 23, 2025 3:29:12 PM To: thlucas1/spotifyplus_card ***@***.***> Cc: justinstauffer601 ***@***.***>; Mention ***@***.***> Subject: Re: [thlucas1/spotifyplus_card] Need some help debugging (Discussion #60) Sorry, forgot to tell you how to turn it on ... Just click the blue power button in the player section of the card: image.png (view on web)<https://github.com/user-attachments/assets/c81fd9a6-d29f-460e-b212-492e292da654> Or you can use the standard media_player.turn_on service call in scripts / automations if you like: action: media_player.turn_on data: {} target: entity_id: media_player.spotifyplus_todd_l I also forgot to mention the polling scan interval ... You can adjust the SpotifyPlus Integration Spotify Polling Scan Interval<https://github.com/thlucas1/homeassistantcomponent_spotifyplus/wiki/Device-Configuration-Options#spotify-polling-scan-interval> configuration option. Note that the HA Spotify uses a scan interval of 30 seconds (same as SpotifyPlus default interval). This option specifies the polling scan interval (in seconds) used to query Spotify Player playstate. Value entered must be in the range of 4 to 60 (seconds). If not specified, the polling interval is set to 30 seconds. It is highly recommended that you use the default value (e.g. 30 seconds) for this option; use a lower value (e.g. 5 seconds) if you control the Spotify Player from another application besides Home Assistant (e.g. Spotify Mobile) and want Home Assistant to recognize Spotify Player state changes faster. A higher value equates to slower detection of Spotify player updates made outside of Home Assistant, but also decreases network bandwidth. As an example, let's say you set the value to 30 seconds (same as HA Spotify integration). This would generate 2,880 requests per day to the Spotify Web API for player updates (e.g. 2 requests per minute; 120 requests per hour; 2,880 requests per day). A lower value equates to faster detection of Spotify player updates made outside of Home Assistant, but also increases network bandwidth. It could also get you rate-limited by Spotify<https://developer.spotify.com/documentation/web-api/concepts/rate-limits>, depending on how much other data you are retrieving via the Spotify Web API. As an example, let's say you set the polling scan interval to 5 seconds. This would generate 17,280 requests per day to the Spotify Web API for player updates (e.g. 12 requests per minute; 720 requests per hour; 17,280 requests per day). — Reply to this email directly, view it on GitHub<#60 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BH6QA4PGV6FVSMJ355YYON3275ZIRAVCNFSM6AAAAAB3XAJPQOVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTGMRVGA2DMMI>. You are receiving this because you were mentioned.