Troubleshooting

General troubleshooting

• The crossword game is too big or too small

  • This is an issue on some browsers/computers. To fix it, simply press CTRL and + or - on Windows/Linux or CMD and + or - on MacOS to resize your web browser appropriately.

• Zooming doesn't work! Why?

  • You likely did not have an active internet connection while opening the web app. This will prevent the jquery script from being fetched, thus removing the zoom plugin's functionality. Try connecting to the internet, reloading the crossword page (or loading a new crossword and opening it in a new tab), then try zooming again.

• pip/python doesn't work when I type it into my terminal

  • Install python here and pip here.

Other issues

• Any problems that aren't covered in this thread? Click here to discuss your problem on the Discussion page, or, submit a bug report to Issues by clicking here