Troubleshooting Issue Report Template

Issue Report Template

Complete the relevant fields, copy the generated Markdown template into the support channel, and attach logs covering the reported occurrence time. See Export Logs.

Occurrence Time

YYYY-MM-DD HH:mm:ss UTC±HH:mm

Issue Description

Evidence

• Screenshot or recording:
• Exported SDK logs:

Steps to Reproduce

1. Initial app and device state
2. Actions and API calls
3. Point at which the result differs

Expected and Actual Results

• Expected:
• Actual and reproduction frequency:

Environment

• App version:
• AIBuds SDK version / build:
• Installation: AllInOne / modular subspecs
• iPhone or iPad model:
• iOS version:
• Xcode version:
• AIBuds device model and firmware:
• Camera firmware, if relevant:
• AI service provider, if relevant:

Feature Context and Diagnostics

• Documentation page or feature:
• API being called:
• Audio or network path: BLE / SCO / Opus / hotspot / RTSP / RTMP / N/A
• isConnectedAndReady: true / false
• Last successful callback or event:
• NSError domain / code / localizedDescription:

Remove tokens, API keys, user audio, transcripts, account data, and device identifiers not required for diagnosis.