www.netflix.com - video or audio doesn't play

[JCSzamosi]

URL: https://www.netflix.com/watch/80245140?trackId=14170286

Browser / Version: Firefox 108.0
Operating System: Mac OS X 10.15
Tested Another Browser: No

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
The Netflix home page loads fine, but when i try to play an episode of a show, I get the error "Pardon the Interruption. Looks like your browser is no longer supported. Please install the latest version or try another browser. Error code F7121-3078"

As far as I can tell, I am running the latest version of Firefox.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[JCSzamosi]

I should add that this happened during a 30 minute period when I was away from my laptop, before which netflix was working fine, and that I did not change anything in my computer or FF settings between when it worked and when it didn't. So my guess is that this was triggered by a change on Netflix's end.

[JCSzamosi]

The problem seems to have gone away, at least for now.

[softvision-raul-bucata]

We appreciate your report. This is a known issue and it is currently under investigation by our team. Please refer to : #116023 for future updates and workaround. Closing this as a Duplicate.

[qa_01/2023]