www.notion.so - site is not usable

[ADOGHEDavid]

URL: https://www.notion.so/

Browser / Version: Firefox 91.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Warning from Notion

"Your browser is not compatible with Notion.
Please upgrade to the latest browser version, or visit our help center for more information."

I went to the browser settings to check the version, and it tallies with the current release on the 28th of May 2024, v. 126.0.1

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[sv-calin]

We appreciate your report but I was not able to reproduce this issue by accessing the page. Your detected Firefox version is 91, please update the browser to the latest version or if you changed the version in the useragent revert it back to default.

Tested on:
• Browser / Version: Firefox Release 126
• Operating System: Windows 10

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

1. Open a new tab
2. Type in the address bar "about:profiles"
3. Press "Enter"
4. Click on "Create a New Profile"
5. Click "Next"
6. Name your profile
7. Click "Finish"
8. Head to your newly created profile
9. Click "Launch profile in new browser"

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

[qa_23/2024]

[ADOGHEDavid]

Thank you sv-calin I followed your instructions on how to solve this issue but noticed that this issue is only found when using my original profile (the new profile was able to access the website). Any idea on how to sort this issue with my local profile or I just have to do with the new profile? Thank you, DAVID Sent from Outlook for Android<https://aka.ms/AAb9ysg>

…

________________________________ From: sv-calin ***@***.***> Sent: Tuesday, June 4, 2024 6:28:37 AM To: webcompat/web-bugs ***@***.***> Cc: Adoghe David ***@***.***>; Author ***@***.***> Subject: Re: [webcompat/web-bugs] www.notion.so - site is not usable (Issue #137737) We appreciate your report but I was not able to reproduce this issue by accessing the page. Your detected Firefox version is 91, please update the browser to the latest version or if you changed the version in the useragent revert it back to default. image.png (view on web)<https://github.com/webcompat/web-bugs/assets/107036654/10dec56a-3243-4413-99b2-f671343eaa45> Tested on: • Browser / Version: Firefox Release 126 • Operating System: Windows 10 Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings How to create a new profile: 1. Open a new tab 2. Type in the address bar "about:profiles" 3. Press "Enter" 4. Click on "Create a New Profile" 5. Click "Next" 6. Name your profile 7. Click "Finish" 8. Head to your newly created profile 9. Click "Launch profile in new browser" Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar [qa_23/2024] — Reply to this email directly, view it on GitHub<#137737 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AIU2FOL62EE2RSJJDC4UGJDZFVGALAVCNFSM6AAAAABIWRAAN2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNBWGY2DANJVG4>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[sv-calin]

I'm glad to hear that you no longer reproduce the issue in a new profile.

It's hard to tell, it could be anything from corrupted cache/data, add-ons, custom prefs in about:config if you've made any. The only way is to check is to check one by one. (disable/enable add-ons, custom prefs if you have any).

Closing this as worksforme.

[inv_23/2024]