brightdata.com - design is broken

[webcompat-bot]

URL: https://brightdata.com/

Browser / Version: Firefox 140.0
Operating System: Linux
Tested Another Browser: No

Problem type: Design is broken
Description: Items not fully visible
Steps to Reproduce:
I got this message
"It seems your browser or an extension are blocking our form from loading."
only turning off enhanced protection tracking makes it go away

View the screenshot

Browser Configuration

• layers.acceleration.force-enabled: false
• gfx.webrender.software: false
• blockList: basic
• channel: release
• defaultUserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 Firefox/140.0
• hasTouchScreen: false
• frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: true (basic)
• btp has purged site: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

When the issue does not reproduce with Strict/Custom ETP with the exceptions enabled

Thanks for the report. This issue is related to Enhanced Tracking Protection (ETP).

If you are using the Nightly version, Strict or Custom ETP some exceptions must be enabled in order to resolve this issue:

1. Open the browser Settings and select Privacy&Security on the left menu. (on mobile Settings/Enhanced Tracking Protection)
2. Whether you are using Strict or Custom ETP, check the following:

• Allow Firefox to automatically apply exceptions required to avoid major website breakage.
• Also apply exceptions automatically that are only required to fix minor issues and make convenience features available.

3. Restart the browser or reload the page/s

If you are using the Release version:

1. Type about:config in the URL bar
2. In the search field for preference name, search separate for Privacy.trackingprotection.allow_list.baseline.enabled and
   Privacy.trackingprotection.allow_list.convenience.enabled
3. Set both to TRUE, restart the browser or reload the page and re-test

Closing this as wontfix.

[qa_45/2025]