Retrying setup: 500, message='Internal Server Error', url=URL('https://oneapi.telematicsct.com/v2/legacy/remote/status')

[hvrivera]

New to HA, and interiation is not loging in and getting the following error, need help
thanks,
Retrying setup: 500, message='Internal Server Error', url=URL('https://oneapi.telematicsct.com/v2/legacy/remote/status')

log:
2022-09-04 10:14:17.781 ERROR (MainThread) [custom_components.toyota_na] Error fetching data
Traceback (most recent call last):
File "/config/custom_components/toyota_na/init.py", line 104, in update_vehicles_status
raw_vehicles = await get_vehicles(client)
File "/usr/local/lib/python3.10/site-packages/toyota_na/vehicle/vehicle.py", line 36, in get_vehicles
await vehicle.update()
File "/usr/local/lib/python3.10/site-packages/toyota_na/vehicle/vehicle_generations/seventeen_cy.py", line 86, in update
vehicle_status = await self._client.get_vehicle_status(
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 65, in get_vehicle_status
return await self.get_vehicle_status_17cy(vin)
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 75, in get_vehicle_status_17cy
return await self.api_get(
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 41, in api_get
return await self.api_request("GET", endpoint, header_params)
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 31, in api_request
resp.raise_for_status()
File "/usr/local/lib/python3.10/site-packages/aiohttp/client_reqrep.py", line 1004, in raise_for_status
raise ClientResponseError(
aiohttp.client_exceptions.ClientResponseError: 500, message='Internal Server Error', url=URL('https://oneapi.telematicsct.com/v2/legacy/remote/status')
2022-09-04 10:14:17.793 WARNING (MainThread) [homeassistant.config_entries] Config entry 'hvriverl@xxxx.com' for toyota_na integration not ready yet: 500, message='Internal Server Error', url=URL('https://oneapi.telematicsct.com/v2/legacy/remote/status'); Retrying in background

[MrReBot]

This is a bug from the car not having a remote connection subscription. It should be fixed in the next version.

[nathanle]

What about if you have a subscription and have this error?

I did renew services earlier today. Maybe there is backed propagation time? Although, my mobile app says it is active.
Upgraded to 9.0

Home Assistant 2022.9.4
Supervisor 2022.08.6
Operating System 9.0
Frontend 20220907.2 - latest

I have tried removing the integration, rebooting, and reinstalling.

[MrReBot]

What about if you have a subscription and have this error?

I did renew services earlier today. Maybe there is backed propagation time? Although, my mobile app says it is active.
You have this exact error even though you have a remote connect subscription?

[hvrivera]

Paid for toyota subscription and the problem continues....help

Logger: custom_components.toyota_na
Source: custom_components/toyota_na/init.py:104
Integration: Toyota (North America) (documentation, issues)
First occurred: September 15, 2022 at 7:12:19 PM (6 occurrences)
Last logged: 10:32:52 AM

Error fetching data
Traceback (most recent call last):
File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 1154, in _create_direct_connection
hosts = await asyncio.shield(host_resolved)
File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 880, in _resolve_host
addrs = await self._resolver.resolve(host, port, family=self._family)
File "/usr/local/lib/python3.10/site-packages/aiohttp/resolver.py", line 33, in resolve
infos = await self._loop.getaddrinfo(
File "/usr/local/lib/python3.10/asyncio/base_events.py", line 860, in getaddrinfo
return await self.run_in_executor(
File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.10/socket.py", line 955, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -3] Try again

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/config/custom_components/toyota_na/init.py", line 104, in update_vehicles_status
raw_vehicles = await get_vehicles(client)
File "/usr/local/lib/python3.10/site-packages/toyota_na/vehicle/vehicle.py", line 36, in get_vehicles
await vehicle.update()
File "/usr/local/lib/python3.10/site-packages/toyota_na/vehicle/vehicle_generations/seventeen_cy.py", line 86, in update
vehicle_status = await self._client.get_vehicle_status(
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 65, in get_vehicle_status
return await self.get_vehicle_status_17cy(vin)
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 75, in get_vehicle_status_17cy
return await self.api_get(
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 41, in api_get
return await self.api_request("GET", endpoint, header_params)
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 24, in api_request
headers = await self._auth_headers()
File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 18, in _auth_headers
"AUTHORIZATION": "Bearer " + await self.auth.get_access_token(),
File "/usr/local/lib/python3.10/site-packages/toyota_na/auth.py", line 158, in get_access_token
await self.check_tokens()
File "/usr/local/lib/python3.10/site-packages/toyota_na/auth.py", line 123, in check_tokens
await self.refresh_tokens()
File "/usr/local/lib/python3.10/site-packages/toyota_na/auth.py", line 92, in refresh_tokens
async with session.post(ToyotaOneAuth.ACCESS_TOKEN_URL, data=data) as resp:
File "/usr/local/lib/python3.10/site-packages/aiohttp/client.py", line 1138, in aenter
self._resp = await self._coro
File "/usr/local/lib/python3.10/site-packages/aiohttp/client.py", line 535, in _request
conn = await self._connector.connect(
File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 542, in connect
proto = await self._create_connection(req, traces, timeout)
File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 907, in _create_connection
_, proto = await self._create_direct_connection(req, traces, timeout)
File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 1166, in _create_direct_connection
raise ClientConnectorError(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host login.toyotadriverslogin.com:443 ssl:default [Try again]

Retrying setup: 500, message='Internal Server Error', url=URL('https://oneapi.telematicsct.com/v2/legacy/remote/status')

[nathanle]

What about if you have a subscription and have this error?
I did renew services earlier today. Maybe there is backed propagation time? Although, my mobile app says it is active.
You have this exact error even though you have a remote connect subscription?

Since my first post, I left it disabled to see if it was some backend accounting issue even though I had used the app to lock my doors and start my truck. Enabled the module a few minutes ago:

Logger: custom_components.toyota_na
Source: custom_components/toyota_na/__init__.py:104
Integration: Toyota (North America) ([documentation](https://github.com/widewing/ha_toyota_na), [issues](https://github.com/widewing/ha-toyota-na/issues))
First occurred: 3:36:12 PM (6 occurrences)
Last logged: 3:39:25 PM
Error fetching data

Traceback (most recent call last):
  File "/config/custom_components/toyota_na/__init__.py", line 104, in update_vehicles_status
    raw_vehicles = await get_vehicles(client)
  File "/usr/local/lib/python3.10/site-packages/toyota_na/vehicle/vehicle.py", line 36, in get_vehicles
    await vehicle.update()
  File "/usr/local/lib/python3.10/site-packages/toyota_na/vehicle/vehicle_generations/seventeen_cy_plus.py", line 77, in update
    vehicle_status = await self._client.get_vehicle_status(self._vin)
  File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 67, in get_vehicle_status
    return await self.get_vehicle_status_17cyplus(vin)
  File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 80, in get_vehicle_status_17cyplus
    return await self.api_get("v1/global/remote/status", {"VIN": vin})
  File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 41, in api_get
    return await self.api_request("GET", endpoint, header_params)
  File "/usr/local/lib/python3.10/site-packages/toyota_na/client.py", line 31, in api_request
    resp.raise_for_status()
  File "/usr/local/lib/python3.10/site-packages/aiohttp/client_reqrep.py", line 1004, in raise_for_status
    raise ClientResponseError(
aiohttp.client_exceptions.ClientResponseError: 500, message='Internal Server Error', url=URL('https://oneapi.telematicsct.com/v1/global/remote/status')

Actually, it looks like the HTTP response is 500 but the reason is no longer Integration not ready yet. Looks like it changed for @hvrivera as well. @hvrivera has an error login endpoint. Maybe his account is locked out for failed attempts?

Never mind, I found Integration not ready yet on the first attempt today:

 Logger: homeassistant.config_entries
Source: config_entries.py:388
First occurred: 3:36:12 PM (1 occurrences)
Last logged: 3:36:12 PM
Config entry 'xxxx@gmail.com' for toyota_na integration not ready yet: 500, message='Internal Server Error', url=URL('https://oneapi.telematicsct.com/v1/global/remote/status'); Retrying in background

[MatFox4]

This is happening for myself as well. I managed to get it semi-working once by seemingly luck. I could see within the files that my car was added. No sensors or anything of the sort associated with it, though.

Update: Played around with it some more. If you remove and re-add the vehicle from your account on the Toyota app, the integration won't fail. I was able to view the config files for my account and my vehicle is saved there. Unsure where the problem lies but it seems it can communicate with the Toyota back end at some point. There's an issue recognizing the sensors and updating those values however.

[lunar-studio]

Receiving the same errors. Removed my vehicle from the app and it appeared to log in HA. Note that removing your vehicle cancels the Toyota subscription. Added a sub back in again and tried it within HA and now receiving a 500 error again. Think I will leave it disabled for now as I’m afraid it might make too many attempts.

As a side-note, the app seemed to have terrible issues connecting to my vehicle and starting the climate this morning. Appears nothing has changed over the past year when it comes to how terrible the app works…

[dkmcgowan]

I'm not seeing these issues but if happening still open a new issue