Open Data: App Review Complaint Benchmarks (derived metrics)
Open Data: App Review Complaint Benchmarks (derived metrics) — part of the DataForge Open Data program.
Full production packages, free for academic and personal use under CC BY-NC 4.0 (attribution + backlink required). Same files as served at https://dl.zalize.com/open-data/<package_id> (machine-readable index: https://dl.zalize.com/open-data).
Packages
| Package | Tier | Rows | Size | SHA-256 | Scope |
|---|---|---|---|---|---|
complaint-benchmarks-tier1-S-2026-08-02 |
S | 5,368 | 0.00 GB | 859ffedbf32497ba0fb0638f218dfc9d4ad7b117ef025b2fe0c5d60c910676be |
Google Play only: category complaint baselines + per-app complaint profiles |
complaint-benchmarks-tier1-M-2026-08-02 |
M | 5,639 | 0.00 GB | c6e3f1caa574ab8ff16acfb83fe5606c2076921fae82848cf8e287d3756c4a28 |
Apple + Google Play: all category baselines + all per-app complaint profiles |
complaint-benchmarks-tier1-L-2026-08-02 |
L | 6,039 | 0.00 GB | 03170871445eab12c7818aae8c21ec9817641d97c5f933a04fc0e405a0a3cb2a |
Both stores + per-topic 'worst offender' leaderboards (top-50 apps per complaint topic) |
Data dictionary & datasheet
Field-level documentation lives in this repo under datasets/ and on the portal page: https://data.zalize.com/datasets/app-review-complaint-benchmarks
License
CC BY-NC 4.0 (DataForge curated layer) / commercial license
- Academic / personal use: CC BY-NC 4.0 on the DataForge curated layer — attribution + backlink required.
- Commercial use: requires a DataForge commercial license — contact us via the portal.
- Upstream source: DataForge derived aggregate metrics (app review complaint benchmarks). Upstream license terms (public domain / CC BY / OGL where applicable) continue to apply to the underlying data.
Citation / attribution
Please credit:
DataForge (data.zalize.com) — https://data.zalize.com
For attribution-licensed upstreams keep the upstream credit (PatentsView CC BY 4.0; "Contains public sector information licensed under the Open Government Licence v3.0").
🔗 DataForge portal: https://data.zalize.com · All open data: https://data.zalize.com/open-data