add customized Buttons

[MamoulianDelacroix]

Hi hi 😄

long time no see ^^

is there a way, to add a customized button at the sidebar of a ticket?
Right here:

I know you can have custome objects for tickets, but with them you are limited to "boolean", "date", "datetime", "selection", "text" and "integer".
What I want to have, is a customized function on this button. Sadly since there isn't a stopwatch in zammad for timetracking at the moment, I need to come up with an alternative.
The idea is, to have REST API export to our timetracking system kimai.
The plan is, I start working on a ticket in zammad, this ticket is matched to a customer, hast a ticket-nr. and some other attributes. And now I want to push my extra button, which creates an REST API request of all this attributes and pass them to our kimai.

I hope I could verbalize my thoughts right, because they are still muddled up right now 😉
Greetings

[hanneshal]

This would be possible through custom development and modifying the templates. So basically yes.
What we don't have right now is a custom element which can handle such events. I think a simple button would not be enough. I guess you need to send something to authenticate against the API along your request, also a payload would be needed.

The templates are stored in the app folder, just search for *.eco files

regards