Settings menu contains "AI" features

[Natureshadow]

Used Zammad Version

7.0.0

Environment

• Installation method: Helm chart
• Database + version: PostgreSQL 13
• Browser + version: Firefox 148

The settings menu suddenly contains a section captioned "AI".

Actual behaviour

The settings menu suddenly contains a section captioned "AI".

Expected behaviour

The settings menu should not contain a section captioned "AI".

Steps to reproduce the behaviour

1. Open Zammad
2. Click Settings

Support Ticket

No response

I'm sure this is a bug and no feature request or a general question.

yes

[MrGeneration]

Not a bug, but a feature. It's part of the release.
You might wanna read the release notes.

[Natureshadow]

AI slapped in the face of everyone is not a feature. If you want to sell it to people who actively want it, feel free to. But please stop forcing it on everyone because some of your customers are misguided.

[MrGeneration]

All AI functionality is off by default and needs extra configuration.
Technical questions and feature requests (which this technically is) belong into the community.
You're looking for that thread actually: https://community.zammad.org/t/external-killswitch-for-ai-integration/19724

[dominikklein]

Here is also already a reference, you can deactivate it, and we want not to sell it, the provider can be configured on your own :-)

https://community.zammad.org/t/external-killswitch-for-ai-integration/19724/5

In the related feature request is also a way described to hide the stuff completley from the UI.

[fliebe92]

Hi @Natureshadow and thanks for the report.

However, as already pointed out by @MrGeneration, all AI related features in Zammad 7.0 are disabled by default and require setting up some AI specific account(s) or to become a Zammad hosted customer.

If you completely want to disable AI features, please, take a look into the community thread that was already posted here.

Thanks for your understanding.