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Troubleshooting
Mustapha Zoghlami edited this page Nov 4, 2026
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Start with browserforge doctor (needs the program running), the Dashboard, or the tools system_status / system_diagnostics.
| Symptom | Likely cause and fix |
|---|---|
| Popup dot is red, "Cannot reach server" | The program is not running or the port differs. curl http://127.0.0.1:7345/health should answer {"ok":true,...}. Start it with browserforge serve. |
| "Server rejected the token" | You pasted the MCP token instead of the extension token. Run browserforge tokens. |
NOT_CONNECTED |
Browser closed or extension not connected. It reconnects on its own; open the popup and press Connect. |
Multiple browsers are connected; pass browserId |
Firefox and Chrome are both connected; pass browserId from system_status on the first call. |
STALE_REF |
The page changed. Call browser_get_interactive_elements again and use the new refs. |
An action hangs / APPROVAL_DENIED
|
It is waiting for you: open the popup (the badge shows a number) and Approve or Deny. |
STOPPED |
You pressed STOP. Press Resume in the popup. |
| Agent cannot connect | Wrong token (use the MCP token), wrong port, or the program is not running. A 403 means the request carried an Origin header or a non-loopback Host. |
PATH_NOT_ALLOWED |
The file is outside the allowed folders: use ~/.config/browserforge/files (Windows: %APPDATA%\browserforge\files), ~/Documents, ~/Downloads, or start with --allow-dir. |
| Port already in use | Another copy is running, or pick --port and update the extension URL and the agent configuration. |
| Windows: "Windows protected your PC" | The installer is not signed yet: More info, then Run anyway. |
| Windows: plugin that runs a program fails | Give the program's full path in the plugin settings; .cmd / .bat files cannot be started. |
Logs: browserforge logs --tail 100, and browserforge diagnostics prints a report you can paste into a bug report. More: docs/TROUBLESHOOTING.md · open an issue.
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