FAQ and Troubleshooting

FAQ and troubleshooting

I typed [[Varek]] but it is not a link. Links are created only by choosing a result in the [[ menu, so Chronexus never guesses. Type [[, then pick the page.

I mentioned two characters together; why does the graph not say they are related? On purpose: a mention is not a fact. Declare a relationship in the graph.

The save status shows an error. Your text is still in the editor. Press Save now; if it keeps failing, create a backup from Backup and restore and report the message.

Windows or macOS refuses to open the app. Chronexus has no paid signing certificate. See Getting started.

The sharing status says "waiting to be sent". Your change is saved on this computer and will be sent at the next synchronization (or when the server is reachable again). If you are a reader in that campaign, it waits until the owner lets you write again.

A conflict appeared. The same item changed on two computers. Open Sharing → Conflicts and choose which version to keep; nothing has been lost.

"You no longer have access to this campaign." You were removed, you left, or the owner deleted it on the server. Your own items stay; copies from others were cleared. With a new invitation you can join again.

The assistant says no GPU is available. The assistant only runs on a supported graphics card; it never falls back to the cloud. The rest of Chronexus works without it.

Where do I report a problem? In the issues. Never attach your personal backups or notes.