The firewall has set up cellular data blocking, but it also blocks Wi-Fi.

[chanha0406]

Please answer the following questions for yourself before submitting an issue

• Filters were updated before reproducing an issue
• I checked the knowledge base and found no answer
• I checked to make sure that this issue has not already been filed

AdGuard version

4.7.1

Environment

• OS version: Android 14
• Device: Galaxy S23

HTTPS filtering

• yes, I do

Root access

• yes, I have it

Integration with AdGuard VPN

• yes, I do

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter, EasyList

Privacy

AdGuard Tracking Protection filter, AdGuard URL Tracking filter

Social

No response

Annoyances

AdGuard Annoyances filter, AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List

Security

No response

Language-specific

List-KR

Other

AdGuard DNS filter

Which DNS server do you use?

Cloudflare DNS

DNS protocol

DNS-over-HTTPS

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Remove tracking parameters from URLs, Ask websits not to track you, Remove X-client-Data header from HTTP request, Protect against DPI

Issue Details

Steps to reproduce:

1. Turn off cellular data on adguard firewall.
   

2. Internet is blocked, even on wifi.
   

Expected Behavior

No response

Actual Behavior

Just block cellular without wifi.

Screenshots

Screenshot 1

Additional Information

No response

[maxikuzmin]

@chanha0406 on my device this problem is not recurring. Could you expand the notification and see what rule YouTube is blocked by? Also please make sure you don't have Custom rules in Firewall for YouTube or other apps

[maxikuzmin]

@chanha0406 any news?

[chanha0406]

@chanha0406 on my device this problem is not recurring. Could you expand the notification and see what rule YouTube is blocked by? Also please make sure you don't have Custom rules in Firewall for YouTube or other apps

It says block to access cellular data.
but i'm on wifi.

I just not use firewall now.

[soohwan7528]

@chanha0406 안드로이드에서 WIFI > 오른쪽 위 점 3개 > Intelligent wifi > "모바일 데이터로 전환" 이 기능이 wifi가 불안정하면 별다른 아이콘 없이 데이터를 사용해서 adguard 방화벽이 차단했을 수도 있을 것 같습니다

[chanha0406]

@chanha0406 안드로이드에서 WIFI > 오른쪽 위 점 3개 > Intelligent wifi > "모바일 데이터로 전환" 이 기능이 wifi가 불안정하면 별다른 아이콘 없이 데이터를 사용해서 adguard 방화벽이 차단했을 수도 있을 것 같습니다

해당 기능 꺼져있습니다

[maxikuzmin]

@chanha0406 do you have Global Firewall rules enabled?

[chanha0406]

@chanha0406 do you have Global Firewall rules enabled?

In ad guard? yes
In samsung setting? No

[maxikuzmin]

@chanha0406 I checked this on my device, I don't have this problem.
In order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

1. Enable debug logging:
   Settings -> General -> Advanced -> Logging level -> Debug.
2. Reproduce the problem, then remember the exact time when it happened.
3. Collect logs:
   Settings -> General -> Advanced -> Export logs and system info.
4. Send this file to qa@adguard.com:
   • include [android] keyword and 5557 in the subject of your email
   • specify the exact time when the issue occurred

[maxikuzmin]

@chanha0406 any news?