Wired Mode (3.5mm Audio)

Wired Mode (3.5mm Audio)

This guide explains how to use your Engage Pro Elite with a wired audio connection.

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🔌 What is Wired Mode?

Wired mode outputs audio through the 3.5mm audio jack using an external speaker or amplifier.

In this mode:

• Bluetooth is disabled
• Audio is sent directly via cable
• Connection is immediate (no pairing required)

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A video demo for this can be seen here -> Connecting via Aux cable

▶️ How to Enter Wired Mode

1. Plug a 3.5mm audio cable into the device

2. Connect the other end to:

   • a speaker
   • an amplifier
   • or headphones (for testing)

3. Ensure the external device is powered on and volume is set appropriately

4. Hold Button 4 on the hand unit

5. If Pro Elite is powered on press Button 2 on the main board to reboot it or just power on

6. Boot sound will play and Button 4* can be released

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✅ Expected Behaviour

• Audio should play immediately when triggered
• No connection delay (unlike Bluetooth)
• Button inputs should trigger sounds as normal

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🔁 Switching Back to Bluetooth Mode

To return to Bluetooth mode:

• Simply power the device on without holding Button 4

The device will revert to default Bluetooth behaviour.

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❌ Common Issues

No Audio Output

• Check cable is fully inserted
• Check external speaker is powered on
• Increase volume on connected device

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Very Low Volume

• Increase volume on external speaker/amplifier
• Check audio source settings

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Still No Sound

• Confirm you entered wired mode correctly (Button 4 held at boot)
• Try a different 3.5mm cable
• Test with wired headphones to isolate the issue

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🧪 Testing Tip

Wired mode is useful for testing:

• If audio works in wired mode but not Bluetooth → likely a Bluetooth issue
• If audio fails in both modes → check SD card, files, or firmware

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🛠 Still Having Issues?

👉 See: Troubleshooting Guide
👉 See: How to Report an Issue

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