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Help and Support
Choose the support channel based on the kind of question you have.
Use the it140-projects Issues area for a technical problem with the provided repository, starter files, documentation, or course tools:
https://github.com/GC-STEM/it140-projects/issues
Examples:
- A provided file is missing
- A repository link is broken
- A starter file does not open correctly
- A README instruction contains a technical error
- A course-provided command fails in the supported environment
Before posting, search existing Issues for the same problem.
Use the it140-projects Discussions area for repository-related questions when appropriate:
https://github.com/GC-STEM/it140-projects/discussions
Do not ask for or post complete graded solutions.
If your question is about Python, course concepts, or material that is not specific to this repository, use your section's General Questions discussion topic or the support channel identified by your instructor.
Contact your instructor through D2L Brightspace for questions about:
- What was submitted
- Grades
- Rubric feedback
- Deadlines
- Extensions or accommodations
- Whether a particular file meets an instructor expectation
Use the university support channel identified in your course for problems with systems such as account access, Brightspace, or service access.
When reporting a technical problem, include:
- Module and activity
- CVD or local operating system
- File or command involved
- What you expected
- What actually happened
- Exact error message
- What you already tried
Do not post passwords, authentication codes, access tokens, student identification numbers, private contact information, or completed graded solutions.