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Troubleshooting IPTV
Kepler75 edited this page Nov 4, 2026
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| What you see | Why, and what to do |
|---|---|
| A channel's sound stutters | Some servers cut a channel's sound into pieces the TV's player stutters on. StremioK detects it and restarts the channel through its service ("Fixing this channel's sound…"); not for encrypted streams, and not in a desktop browser. |
| A big playlist is missing channels | A playlist keeps its first 30,000 channels (up to 20 MB); its status line says when some were left out. |
| A Stalker portal is missing channels or genres | Only its first 100 pages may have been read: see Stalker channels in Settings. |
| A playlist didn't refresh | The saved copy stays, and the playlist says why. Reload tries again. |
| No TV guide on the cards | The playlist's line says why. Not every channel is in a guide; Guide link sets another. |
| An Xtream account's films aren't offered on a title | Its list is read once a day (the first time, a minute or two). A copy needs the same TMDB id, or name and year. |
| A Stalker portal refuses its MAC address | Use the one your provider registered. Portals that also want a login aren't supported. |
| A DRM channel doesn't play | Its license server refused the TV (many only answer their own apps; see Logs). ClearKey: wrong keys, or the stream needs a User-Agent, Referer or Cookie, which a browser can't send. |
| A Stalker channel doesn't start | A portal may play one channel at a time per MAC: stop your other box's. |
User guide
- Getting started
- Getting around
- Finding something to watch
- Title pages
- Choosing a source
- While it plays
- Subtitles and audio
- IPTV and radio
- YouTube
- Your USB drive
- Trakt
- Other apps (where to watch)
Settings reference
Troubleshooting
- Where to look
- Installing
- Addons
- No sources, or none that play
- A source doesn't start
- Playback
- Audio and subtitles
- Skip prompts
- YouTube and trailers
- Home
- IPTV
- Trakt
- USB drive
- Other apps
- Storage
- Home bar preview
Technical reference
- Starting up and Home rows
- Calendar
- Discover and Search
- Title pages
- Sources
- Playback
- Subtitles
- Audio
- Formats
- IPTV
- Addons
- Trakt
- USB drives
- Storage
- Home bar preview
- YouTube
- Limits on what's downloaded
- The service
Also