Troubleshooting Playback

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Playback

What you see	Why, and what to do
Nothing plays; the screen stays black	A source that hasn't started playing after 45 seconds gives way to the next one; with none left, StremioK says it didn't start. Try another source.
It stalls	A stalled stream reloads at the same position; if it keeps stalling, you're back on the source list. Try another source, or Buffer: More or Most (Settings › Playback › Seeking & buffering) on a slow connection.
An HLS quality won't start	It steps down a quality, then falls back to Auto.
A live channel keeps reconnecting	Its connection drops, or its server stops the stream; StremioK opens it again ("Connection lost — reconnecting…"). How often is up to Reconnect live channels (Settings › Playback › Seeking & buffering).
A live channel closes when it drops	Reconnect live channels is Off, or it dropped 3 times in 5 minutes ("This channel keeps dropping"). Keep trying never gives up.
After a pause, it jumps ahead	The TV's player sometimes does this. StremioK takes it back on its own and notes it in Diagnostics (see the technical reference).
No speed control, no HDR / frame-rate switching	Not available: the TV's player mutes audio at other speeds, and web apps can't switch modes on Tizen 3.