Support

Support

We want PixelRTPPool to be as stable and user-friendly as possible. If you need assistance, please follow the guidelines below to ensure a swift response.

Reporting Bugs

Found a glitch, memory leak, or a console error? Please report it on our official Issue Tracker!

Open a Bug Report

When submitting a bug report:

1. Use the provided Bug Report Template.
2. Clearly state your Server Software (e.g., Paper 1.21.11) and Plugin Version.
3. Provide a Pastebin link to any console stack traces. Do not paste massive errors directly in the text body.

Requesting Features

Have a great idea for a new visual effect or an integration hook? We'd love to hear it.

Submit a Feature Request

When requesting a feature:

1. Explain why the feature is useful for server owners.
2. Outline how you think it should be configured in the config.yml.

Contributing

Are you a Java developer looking to fix a bug or add a feature yourself? We actively accept Pull Requests! Please read our Developer Guide and the CONTRIBUTING.md file located in the root of the main repository before writing any code to ensure your PR aligns with our architectural standards.

Asking Questions

If you simply need help configuring the plugin or setting up a WorldGuard region:

1. Check the FAQ / Troubleshooting page first.
2. If your question is unanswered, feel free to open a Discussion on GitHub. (Please do not open an "Issue" for configuration questions).

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