Troubleshooting and FAQ

Troubleshooting & FAQ

"Elite Dangerous journal folder not found"

Click OPEN SETTINGS in the banner and paste your journal folder into Settings → Journal folder — it validates as you type and applies immediately. The folder is usually C:\Users\<you>\Saved Games\Frontier Developments\Elite Dangerous.

• Moved your Saved Games folder? Auto-detection follows relocations (Windows known-folder API) — this should just work as of v1.9.0.
• Never run the game on this PC? The folder doesn't exist until the game's first launch — the app detects it automatically the moment it appears.
• Linux: the journals live inside the Proton prefix — ~/.local/share/Steam/steamapps/compatdata/359320/pfx/drive_c/users/steamuser/Saved Games/Frontier Developments/Elite Dangerous.

"Waiting for journal data"

The folder was found but has no recent activity. Start the game (or play a bit) and the app fills in within seconds.

No trade routes found

• Build the Market Database first — the local engine is far more capable than the API fallback.
• Widen Search radius, lower Min units, or increase Price age.
• Exclude fleet carriers / surface stations in Settings narrows results — check those toggles.

Autoplot doesn't plot

• Windows only, and the game must be running and focused-able.
• Galaxy Map, UI Up/Down/Right, UI Select and UI Back need keyboard binds (controller-only won't work).
• Don't touch the game during the ~15 s sequence; use CANCEL to abort.
• Plotting to the system you're already in always fails (the game refuses it).

Can't open the app from my phone/tablet

• Allow the Windows Firewall prompt on Private networks (or add an inbound rule for the port, default 8666).
• Use the LAN URL printed at startup (e.g. http://192.168.1.65:8666), not 127.0.0.1.
• Both devices must be on the same network.

Port already in use / app won't start

Another instance is probably running (check the system tray / task manager for EliteTrader.exe or a stray python process). The app guards against double launches by pointing a new window at the existing server — but a crashed process can hold the port; kill it or set ET_PORT to another port.

The update installed but didn't relaunch

Fixed in v1.6.1 — update once manually and every update from then on relaunches itself. If a new exe ever fails to start, EliteTrader.old.exe next to it is your previous working version — rename it back.

Voice callouts don't speak

• Toggle 🔊 VOICE on the flight panel status page.
• The browser/webview needs speech synthesis (the desktop window and all modern browsers have it).
• Callouts also appear as banners/toasts, so nothing is lost with sound off.

Where is my data?

Everything is in the data/ folder next to the app: market.db (market + analytics history) and settings.json. Delete the folder for a factory reset.