Your system information
- Steam client version: April 2nd, 2018
- SteamOS version: 2.148
- Opted into Steam client beta?: No
- Opted into SteamOS beta?: No
- Have you checked for updates in Settings > System?: Yes
Hardware: i3-8100, MSI Z370M Mortar Mobo, 8Gb system RAM, NVIDIA 1050Ti 4Gb Graphics card
Please describe your issue in as much detail as possible:
I selected a game in BPM Steamos Store and expected to see the game details and options to buy as occurs for 95% of games selected in the store. For some games when I select them I am initially taken to a screen wanting to confirm my date of birth, and, after entering that I receive an "An error has occurred An unexpected error has occurred while retrieving information from steam" and no display of the game details page. From that point on every time I select that game in the store it bypasses the date of birth confirmation screen and goes straight to the error screen until I reboot.
The following games I know currently cause this issue:
SPEC OPS: The Line
Rise of the Tomb Raider
Unable to purchase these games consequently!!!!!!
Steps for reproducing this issue:
- Boot Steamos (BPM)
- Select Store
- Browse games
- Select one of the games mentioned above
Your system information
Hardware: i3-8100, MSI Z370M Mortar Mobo, 8Gb system RAM, NVIDIA 1050Ti 4Gb Graphics card
Please describe your issue in as much detail as possible:
I selected a game in BPM Steamos Store and expected to see the game details and options to buy as occurs for 95% of games selected in the store. For some games when I select them I am initially taken to a screen wanting to confirm my date of birth, and, after entering that I receive an "An error has occurred An unexpected error has occurred while retrieving information from steam" and no display of the game details page. From that point on every time I select that game in the store it bypasses the date of birth confirmation screen and goes straight to the error screen until I reboot.
The following games I know currently cause this issue:
SPEC OPS: The Line
Rise of the Tomb Raider
Unable to purchase these games consequently!!!!!!
Steps for reproducing this issue: