[BUG] Failed to connect to headset display (496)

[Martmists-GH]

Describe the bug
It seems to fail to connect no matter what I try.

To Reproduce
Steps to reproduce the behavior:

1. Connect headset
2. Click "Enter VR Mode"

Expected behavior
VR works as expected

System Information (please complete the following information):

• Distribution: Arch
• SteamVR version: 2.0.10
• Steam client version: 1698777785
• Opted into Steam client beta?: No(?)
• Graphics driver version: 545.29.02
• Gist for SteamVR System Information: No "SteamVR beta" option? Found System Report instead:
  SteamVR-2023-11-09-PM_06_20_06.txt

Screenshots
N/A

Additional context
I'm also experiencing issues with xrdesktop crashing with the following:

dbus property change: true
vrcompositor-launcher.sh[175844]: === Thu Nov  9 06:22:52 PM CET 2023 ===
vrcompositor-launcher.sh[175844]: Relaunch under scout LDLP runtime.
vrcompositor-launcher.sh[175844]: exec /home/mart/.steam/root/ubuntu12_32/steam-runtime/run.sh /home/mart/.local/share/Steam/steamapps/common/SteamVR/bin/linux64/vrcompositor-launcher.sh
vrcompositor-launcher.sh[175844]: Detected scout LDLP runtime.
vrcompositor-launcher.sh[175844]: exec /home/mart/.local/share/Steam/steamapps/common/SteamVR/bin/linux64/vrcompositor-launcher
Using vrcompositor capability proxy
Failed to raise ambient cap
Launching /home/mart/.local/share/Steam/steamapps/common/SteamVR/bin/linux64/vrcompositor
Using breakpad crash handler
Setting breakpad minidump AppID = 250820
Forcing breakpad minidump interfaces to load
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
11/09 18:22:52 Init: Installing breakpad exception handler for appid(250820)/version(2.0.10)/tid(175844)

** (process:175800): WARNING **: 18:22:52.946: [XR_ERROR_RUNTIME_FAILURE] Failed to create session
Could not init VR session.

** (process:175800): WARNING **: 18:22:52.953: Failed to create gxr context, unable to create g3k context
Could not init VR runtime.
Failed to initialize xrdesktop!
Usually this is caused by a problem with the VR runtime.

though I'm not sure if this is related or not.

[Darth-Ender]

I'm getting this error in debian unstable as well. Beta steamvr, normal steamvr, beta client, normal client. In wayland and in Xorg. Nothing i try seems to want to let things work like they used to with my Vive.

I dont have xrdesktop errors and such, just the 496 can't connect to headset / headset not found error from what it looks like. Nothing else seems to stand out error-wise.

kernel is 6.6
Mesa 23.2.1

Not sure what other info is relevant. everything worked perfectly like a month ago.

[Darth-Ender]

FYI, i resolved the connecting to headset issue by replacing the 3-in-1 cable on the headset. My issue was definitely the HDMI cable the headset uses. Swapping a different hdmi cable brought it right back.

You can verify if this issue is your issue by using xrandr (even in wayland). if the second display doesn't show 2160x1200 as a detected resolution (or it shows almost nothing at all or nothing at all) ..then it's likely the hdmi cable has degraded to the point of not being functional.

[x86-39]

I'm still getting the issue and the xrandr output seems fine. It worked 2 days ago, Fedora 39 with Steam beta and Steam VR beta

I'm on Wayland and see the following in vrcompositor.txt in ./local/share/Steam/logs

Logs

Sat Nov 11 2023 20:29:55.682889 [Info] - [Settings] Load Json Settings from /home/diademiemi/.local/share/Steam/config/steamvr.vrsettings
Sat Nov 11 2023 20:29:55.683756 [Info] - Events created
Sat Nov 11 2023 20:29:55.684139 [Info] - Found bad mirror window settings: 
Sat Nov 11 2023 20:29:55.684153 [Info] - Creating CHmdWindowSDL!
Sat Nov 11 2023 20:29:55.684185 [Info] - CHmdWindowSDL: Using Wayland
Sat Nov 11 2023 20:29:55.730821 [Info] - WaylandHMDState: Got interface: wp_drm_lease_device_v1
Sat Nov 11 2023 20:29:55.730860 [Info] - WaylandHMDState: Got interface: wp_drm_lease_device_v1
Sat Nov 11 2023 20:29:55.731882 [Error] - WaylandHMDLeaseDevice::LeaseDevice_DrmFD: No libdrm.so
Sat Nov 11 2023 20:29:55.731896 [Info] - WaylandHMDLeaseDevice::LeaseDevice_DrmFD: (null)
Sat Nov 11 2023 20:29:55.731911 [Info] - WaylandHMDLeaseDevice::LeaseDevice_Done
Sat Nov 11 2023 20:29:55.731920 [Error] - WaylandHMDLeaseDevice::LeaseDevice_DrmFD: No libdrm.so
Sat Nov 11 2023 20:29:55.731929 [Info] - WaylandHMDLeaseDevice::LeaseDevice_DrmFD: (null)
Sat Nov 11 2023 20:29:55.731943 [Info] - WaylandHMDLeaseConnector::LeaseConnector_Done
Sat Nov 11 2023 20:29:55.731962 [Info] - WaylandHMDLeaseDevice::LeaseDevice_Done
Sat Nov 11 2023 20:29:55.732754 [Info] - Instance layers available:
Sat Nov 11 2023 20:29:55.732768 [Info] -  - VK_LAYER_VALVE_steam_fossilize_32, version 4206799
Sat Nov 11 2023 20:29:55.732777 [Info] -  - VK_LAYER_VALVE_steam_overlay_64, version 4206799
Sat Nov 11 2023 20:29:55.732786 [Info] -  - VK_LAYER_VALVE_steam_overlay_32, version 4206799
Sat Nov 11 2023 20:29:55.732794 [Info] -  - VK_LAYER_VALVE_steam_fossilize_64, version 4206799
Sat Nov 11 2023 20:29:55.732803 [Info] -  - VK_LAYER_MESA_device_select, version 4206803
Sat Nov 11 2023 20:29:55.733877 [Info] - Instance extensions available:
Sat Nov 11 2023 20:29:55.733892 [Info] -  - VK_KHR_device_group_creation, version 1
Sat Nov 11 2023 20:29:55.733901 [Info] -  - VK_KHR_external_fence_capabilities, version 1
Sat Nov 11 2023 20:29:55.733910 [Info] -  - VK_KHR_external_memory_capabilities, version 1
Sat Nov 11 2023 20:29:55.733918 [Info] -  - VK_KHR_external_semaphore_capabilities, version 1
Sat Nov 11 2023 20:29:55.733927 [Info] -  - VK_KHR_get_physical_device_properties2, version 2
Sat Nov 11 2023 20:29:55.733936 [Info] -  - VK_KHR_get_surface_capabilities2, version 1
Sat Nov 11 2023 20:29:55.733944 [Info] -  - VK_KHR_surface, version 25
Sat Nov 11 2023 20:29:55.733953 [Info] -  - VK_KHR_surface_protected_capabilities, version 1
Sat Nov 11 2023 20:29:55.733961 [Info] -  - VK_KHR_wayland_surface, version 6
Sat Nov 11 2023 20:29:55.733970 [Info] -  - VK_KHR_xcb_surface, version 6
Sat Nov 11 2023 20:29:55.733978 [Info] -  - VK_KHR_xlib_surface, version 6
Sat Nov 11 2023 20:29:55.733987 [Info] -  - VK_EXT_debug_report, version 10
Sat Nov 11 2023 20:29:55.733995 [Info] -  - VK_EXT_debug_utils, version 2
Sat Nov 11 2023 20:29:55.734004 [Info] -  - VK_KHR_display, version 23
Sat Nov 11 2023 20:29:55.734018 [Info] -  - VK_KHR_get_display_properties2, version 1
Sat Nov 11 2023 20:29:55.734028 [Info] -  - VK_EXT_acquire_drm_display, version 1
Sat Nov 11 2023 20:29:55.734036 [Info] -  - VK_EXT_acquire_xlib_display, version 1
Sat Nov 11 2023 20:29:55.734045 [Info] -  - VK_EXT_direct_mode_display, version 1
Sat Nov 11 2023 20:29:55.734053 [Info] -  - VK_EXT_display_surface_counter, version 1
Sat Nov 11 2023 20:29:55.734062 [Info] -  - VK_EXT_surface_maintenance1, version 1
Sat Nov 11 2023 20:29:55.734070 [Info] -  - VK_EXT_swapchain_colorspace, version 4
Sat Nov 11 2023 20:29:55.734079 [Info] -  - VK_KHR_portability_enumeration, version 1
Sat Nov 11 2023 20:29:55.734087 [Info] -  - VK_LUNARG_direct_driver_loading, version 1
Sat Nov 11 2023 20:29:55.734099 [Info] - SDL version: 2.28.4
Sat Nov 11 2023 20:29:55.734110 [Info] - Direct mode features: present
Sat Nov 11 2023 20:29:55.734119 [Info] - Requesting 9 instance extensions:
Sat Nov 11 2023 20:29:55.734128 [Info] -  - VK_KHR_surface
Sat Nov 11 2023 20:29:55.734136 [Info] -  - VK_KHR_xlib_surface
Sat Nov 11 2023 20:29:55.734145 [Info] -  - VK_KHR_display
Sat Nov 11 2023 20:29:55.734153 [Info] -  - VK_EXT_direct_mode_display
Sat Nov 11 2023 20:29:55.734162 [Info] -  - VK_EXT_display_surface_counter
Sat Nov 11 2023 20:29:55.734170 [Info] -  - VK_KHR_external_memory_capabilities
Sat Nov 11 2023 20:29:55.734179 [Info] -  - VK_KHR_external_semaphore_capabilities
Sat Nov 11 2023 20:29:55.734188 [Info] -  - VK_KHR_get_physical_device_properties2
Sat Nov 11 2023 20:29:55.734200 [Info] -  - VK_EXT_acquire_drm_display
Sat Nov 11 2023 20:29:55.742556 [Info] - HMD deviceUUID is 1200000000
Sat Nov 11 2023 20:29:55.742915 [Warning] - CHmdWindowSDL::FindDirectDisplayWayland: vkGetDrmDisplay failed.
Sat Nov 11 2023 20:29:55.743267 [Warning] - CHmdWindowSDL::FindDirectDisplayWayland: vkGetDrmDisplay failed.
Sat Nov 11 2023 20:29:55.743607 [Warning] - CHmdWindowSDL::FindDirectDisplayWayland: vkGetDrmDisplay failed.
Sat Nov 11 2023 20:29:55.743940 [Warning] - CHmdWindowSDL::FindDirectDisplayWayland: vkGetDrmDisplay failed.
Sat Nov 11 2023 20:29:55.743949 [Info] - Tried to find direct display through Wayland: (nil)
Sat Nov 11 2023 20:29:55.743958 [Error] - CHmdWindowSDL: Failed to create direct mode surface
Sat Nov 11 2023 20:29:55.744014 [Error] - CHmdWindowSDL: VR requires direct mode.
Sat Nov 11 2023 20:29:55.744079 [Error] - Error making window!
Sat Nov 11 2023 20:29:55.795409 [Info] - Failed to kill gpu-trace
Sat Nov 11 2023 20:29:55.795517 [Info] - Failed to initialize compositor
Sat Nov 11 2023 20:29:55.795535 [Info] - Failed to start compositor: VRInitError_Compositor_CannotDRMLeaseDisplay

[x86-39]

After further investigation I think it's a hardware issue for me too, I just reached out to customer support

[x86-39]

After more troubleshooting, adding https://github.com/ValveSoftware/steam-devices/blob/master/60-steam-vr.rules to /etc/udev/rules.d fixed the issue. Very strange how it worked for a day without them

[Darth-Ender]

I purchased a new 3 in one cable. The display worked for a day. Then back to not working. edid decode data looks the same as any others i've been able to find online. I tried manually adding the mode in xrandr that the vive uses but no dice there. I've got no idea why this is not working after working just fine for so long. Unless there is some other underlying hardware or amd firmware issue. I even added the udev rules linked above and still zip.

Debian unstable
Xorg: 21.1.9
vulkan: 1.3.268
glx: AMD Radeon RX 7900 XT (gfx1100, LLVM 16.0.6, DRM 3.56, 6.7.0-rc2
(tried in X and wayland 1.22.0-2.1 (kde plasma ))

I keep coming to this issue with xrandr not being able to see the expected mode. (vive is on output 0x53)
vrcompositor.txt
Thu Nov 23 2023 16:39:36.976210 [Info] - Looking for direct display through RandR
Thu Nov 23 2023 16:39:36.976220 [Info] - - Root 0x6ce
Thu Nov 23 2023 16:39:36.981920 [Info] - - Output 0x52 - 44 modes, 1 preferred
Thu Nov 23 2023 16:39:36.981940 [Info] - - Mode 0 0x57 2560x1440 (looking for 2160x1200)
Thu Nov 23 2023 16:39:36.981959 [Info] - - Output 0x53 - 6 modes, 0 preferred
Thu Nov 23 2023 16:39:36.981976 [Info] - - Output 0x54 - 0 modes, 0 preferred
Thu Nov 23 2023 16:39:36.981993 [Info] - - Output 0x55 - 0 modes, 0 preferred
Thu Nov 23 2023 16:39:36.982000 [Info] - Tried to find direct display through RandR: (nil)
Thu Nov 23 2023 16:39:36.982005 [Info] - Looking for direct display through Vulkan WSI
Thu Nov 23 2023 16:39:36.982011 [Info] - Tried to find direct display through Vulkan WSI: (nil)

Below is the dmesg output related to amdgpu.

[ 1.097925] [drm] amdgpu kernel modesetting enabled.
[ 1.100352] amdgpu: Virtual CRAT table created for CPU
[ 1.100358] amdgpu: Topology: Add CPU node
[ 1.100463] amdgpu 0000:0c:00.0: enabling device (0006 -> 0007)
[ 1.104857] amdgpu 0000:0c:00.0: amdgpu: Fetched VBIOS from VFCT
[ 1.104859] amdgpu: ATOM BIOS: 113-D70201-810006
[ 1.104983] amdgpu 0000:0c:00.0: amdgpu: CP RS64 enable
[ 1.105111] amdgpu 0000:0c:00.0: [drm:0xffffffffc0309296] JPEG decode is enabled in VM mode
[ 1.105237] amdgpu 0000:0c:00.0: amdgpu: Trusted Memory Zone (TMZ) feature not supported
[ 1.105255] amdgpu 0000:0c:00.0: amdgpu: MEM ECC is not presented.
[ 1.105255] amdgpu 0000:0c:00.0: amdgpu: SRAM ECC is not presented.
[ 1.105265] amdgpu 0000:0c:00.0: amdgpu: VRAM: 20464M 0x0000008000000000 - 0x00000084FEFFFFFF (20464M used)
[ 1.105267] amdgpu 0000:0c:00.0: amdgpu: GART: 512M 0x00007FFF00000000 - 0x00007FFF1FFFFFFF
[ 1.105329] [drm] amdgpu: 20464M of VRAM memory ready
[ 1.105330] [drm] amdgpu: 32108M of GTT memory ready.
[ 1.105720] amdgpu 0000:0c:00.0: amdgpu: Will use PSP to load VCN firmware
[ 1.317926] amdgpu 0000:0c:00.0: amdgpu: RAP: optional rap ta ucode is not available
[ 1.317929] amdgpu 0000:0c:00.0: amdgpu: SECUREDISPLAY: securedisplay ta ucode is not available
[ 1.317961] amdgpu 0000:0c:00.0: amdgpu: smu driver if version = 0x0000003d, smu fw if version = 0x0000003f, smu fw program = 0, smu fw version = 0x004e6601 (78.102.1)
[ 1.317967] amdgpu 0000:0c:00.0: amdgpu: SMU driver if version not matched
[ 1.499276] amdgpu 0000:0c:00.0: amdgpu: SMU is initialized successfully!
[ 3.327727] amdgpu 0000:0c:00.0: [drm:0xffffffffc030941b] JPEG decode initialized successfully.
[ 3.328979] kfd kfd: amdgpu: Allocated 3969056 bytes on gart
[ 3.328993] kfd kfd: amdgpu: Total number of KFD nodes to be created: 1
[ 3.329015] amdgpu: Virtual CRAT table created for GPU
[ 3.329289] amdgpu: Topology: Add dGPU node [0x744c:0x1002]
[ 3.329292] kfd kfd: amdgpu: added device 1002:744c
[ 3.329306] amdgpu 0000:0c:00.0: amdgpu: SE 6, SH per SE 2, CU per SH 8, active_cu_number 84
[ 3.329312] amdgpu 0000:0c:00.0: amdgpu: ring gfx_0.0.0 uses VM inv eng 0 on hub 0
[ 3.329315] amdgpu 0000:0c:00.0: amdgpu: ring comp_1.0.0 uses VM inv eng 1 on hub 0
[ 3.329317] amdgpu 0000:0c:00.0: amdgpu: ring comp_1.1.0 uses VM inv eng 4 on hub 0
[ 3.329319] amdgpu 0000:0c:00.0: amdgpu: ring comp_1.2.0 uses VM inv eng 6 on hub 0
[ 3.329321] amdgpu 0000:0c:00.0: amdgpu: ring comp_1.3.0 uses VM inv eng 7 on hub 0
[ 3.329323] amdgpu 0000:0c:00.0: amdgpu: ring comp_1.0.1 uses VM inv eng 8 on hub 0
[ 3.329325] amdgpu 0000:0c:00.0: amdgpu: ring comp_1.1.1 uses VM inv eng 9 on hub 0
[ 3.329327] amdgpu 0000:0c:00.0: amdgpu: ring comp_1.2.1 uses VM inv eng 10 on hub 0
[ 3.329329] amdgpu 0000:0c:00.0: amdgpu: ring comp_1.3.1 uses VM inv eng 11 on hub 0
[ 3.329331] amdgpu 0000:0c:00.0: amdgpu: ring sdma0 uses VM inv eng 12 on hub 0
[ 3.329333] amdgpu 0000:0c:00.0: amdgpu: ring sdma1 uses VM inv eng 13 on hub 0
[ 3.329335] amdgpu 0000:0c:00.0: amdgpu: ring vcn_unified_0 uses VM inv eng 0 on hub 8
[ 3.329337] amdgpu 0000:0c:00.0: amdgpu: ring vcn_unified_1 uses VM inv eng 1 on hub 8
[ 3.329339] amdgpu 0000:0c:00.0: amdgpu: ring jpeg_dec uses VM inv eng 4 on hub 8
[ 3.329341] amdgpu 0000:0c:00.0: amdgpu: ring mes_kiq_3.1.0 uses VM inv eng 14 on hub 0
[ 3.332435] amdgpu 0000:0c:00.0: amdgpu: Using BACO for runtime pm
[ 3.332642] [drm] Initialized amdgpu 3.56.0 20150101 for 0000:0c:00.0 on minor 0

[caseif]

If it is a hardware issue in my case, it seems there's still a software component at play. I'm able to get the headset working on a separate Windows machine, but twice it gave a spurious message about the cable becoming disconnected at the headset, pressing the connection firmly resolved it though. Perhaps there's an issue with the hardware that SteamVR on Windows is somehow able to compensate for?

As a note, the headset does sometimes work on my Linux machine but it's seemingly at random. The udev rules didn't make any difference in my case.

[Darth-Ender]

i think I've resolved my issue by bypassing the link box for the hdmi connection. it might even be that the original cable was fine and it was always just the link box going bad. xrandr immediately showed all the correct resolutions and steamvr worked perfectly once bypassed.

[2-3-5-41]

having this issue on a valve index, arch Linux, kde plasma wayland, latest kernel, steam client beta, steamvr (beta, and stable). I pray that the steamvr team leaves the "temp_v1.27.5" beta branch available until this is resolved...

[caseif]

I was encountering this issue intermittently in a Wayland session, then around a month ago it started occurring consistently in Wayland, then some time later it started occurring consistently in X11 as well. I found that renaming steamvr.vrsettings, opening SteamVR to generate a new one, closing SteamVR, and then restoring the original version solved the problem for me, at least for the time being.

[Adamcake]

Valve doesn't read their issue trackers, so posting here is akin to screaming into the void. Hopefully one day they'll hire their first ever competent developer. Until then at least, if someone finds a workaround for this, let me know.

[Mon-Ouie]

I'm a bit confused what happened, I experienced this issue for the first time ever today using my Index. The only thing I did since SteamVR last worked was I tried ALVR with a Quest 3 (I did make sure ~/.config/openvr/openvrpaths.vrpath was back to normal when switching back to using the Index).

Things I tried that did not work:

1. Deleting steamvr.vrsettings
2. Adding the udev rules
3. Unplugging the Index (also I was able to run VR on Windows so I don't think the cable is faulty).
4. Rebooting after doing each step

What did work eventually: switching from the normal branch to the 2.2.2 beta. I would then experience issue #638, but everything works after switching back to the main branch. I'm not sure if ALVR messed up some files in my installation or if it's a coincidence. Maybe try a clean reinstallation of SteamVR if you encounter this issue?

[MegaShinySnivy]

having this issue on a valve index, arch Linux, kde plasma wayland, latest kernel, steam client beta, steamvr (beta, and stable). I pray that the steamvr team leaves the "temp_v1.27.5" beta branch available until this is resolved...

I'm having the same issue. It only works under temp_v1.27.5, which tells me this isn't a hardware issue, its a software issue. Exact same setup too. The only way I could get it to work was that beta under x11, I had to ditch wayland. Also, any proton VR games (that is to say, all of them) crash steam on launch.

[Darth-Ender]

i think it's safe to say this error can be caused by a few different reasons. my issue was 100% hardware. bypassing the extension box for hdmi resolved my issue and i didn't need to ditch wayland or the latest version of everything that I'm using with my 7900xt.

…

On Mon, Feb 5, 2024, 11:23 PM MegaShinySnivy ***@***.***> wrote: having this issue on a valve index, arch Linux, kde plasma wayland, latest kernel, steam client beta, steamvr (beta, and stable). I pray that the steamvr team leaves the "temp_v1.27.5" beta branch available until this is resolved... I'm having the same issue. It only works under temp_v1.27.5, which tells me this isn't a hardware issue, its a software issue. Exact same setup too. The only way I could get it to work was that beta under x11, I had to ditch wayland. Also, any proton VR games (that is to say, all of them) crash steam on launch. — Reply to this email directly, view it on GitHub <#636 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AFMX7A24UC2H4ALRQ3OCXDTYSHLADAVCNFSM6AAAAAA7E5SWRKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRYHEZDAOBXHA> . You are receiving this because you commented.Message ID: ***@***.***>