Upgrade from 1.5.1 fails [Solved]

[siilitman]

Firstly, apologies for posting this here but my discord account is broken and I can't access it now. I did start trying to post and then it kicked me out!

I'm running Debian 12 and have had rmm running for 9 days while we evaluate it. As per the documentation, it was a clean build and there's nothing else installed on the system.

Today, I ran a backup, downloaded the upgrade script and ran the upgrade

I saw this notice

Collecting tldextract==5.3.1 (from -r requirements.txt (line 30))
  Downloading tldextract-5.3.1-py3-none-any.whl.metadata (7.3 kB)
ERROR: Could not find a version that satisfies the requirement twilio==8.13.0 (from versions: none)
ERROR: No matching distribution found for twilio==8.13.0
Traceback (most recent call last):
  File "/rmm/api/tacticalrmm/manage.py", line 11, in main
    from django.core.management import execute_from_command_line
ModuleNotFoundError: No module named 'django'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/rmm/api/tacticalrmm/manage.py", line 22, in <module>
    main()
  File "/rmm/api/tacticalrmm/manage.py", line 13, in main
    raise ImportError(
ImportError: Couldn't import Django. Are you sure it's installed and available on your PYTHONPATH environment variable? Did you forget to activate a virtual environment?
./update.sh: line 523: celery: command not found
Running database migrations (this might take a long time)...
Traceback (most recent call last):
  File "/rmm/api/tacticalrmm/manage.py", line 11, in main
    from django.core.management import execute_from_command_line
ModuleNotFoundError: No module named 'django'

This repeats several times until we get to this

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/rmm/api/tacticalrmm/manage.py", line 22, in <module>
    main()
  File "/rmm/api/tacticalrmm/manage.py", line 13, in main
    raise ImportError(
ImportError: Couldn't import Django. Are you sure it's installed and available on your PYTHONPATH environment variable? Did you forget to activate a virtual environment?
wget: missing URL
Usage: wget [OPTION]... [URL]...

Try `wget --help' for more options.
tar (child): /tmp/trmm-web-v.tar.gz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
tee: /var/www/rmm/dist/env-config.js: No such file or directory
chown: cannot access '/var/www/rmm/dist': No such file or directory
Starting nats service
Starting nats-api service
Starting rmm service
Starting daphne service
Starting celery service
Job for celery.service failed because the control process exited with error code.
See "systemctl status celery.service" and "journalctl -xeu celery.service" for details.
Starting celerybeat service
Starting nginx service
Update finished!

journalctl reports

Aug 12 16:44:49 trmm sh[416443]: /bin/sh: 1: /rmm/api/env/bin/celery: not found
Aug 12 16:44:49 trmm systemd[1]: celery.service: Control process exited, code=exited, status=127/n/a

Is there a simple fix for this or should I cut my losses and do a clean install as there's only a few systems in there at the moment?

Thanks in advance

PS, can someone remove my post in the support on Discord as I'm stuck in an account validation loop due to a certificate issue!

[wh1te909]

need to see full output of the script, there were likely errors before that caused this. sounds like internet issues, something didn't get downloaded. you can try running the update script with the --force flag

[siilitman]

Yes, internet issue. Ran it with the --force today and it did a heck of a lot more. Updated successfully!