[BUG] GitHub repos not visible in Claude Code web repo picker despite app installed

[reetmeddiratta-hue]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

My GitHub repositories do not appear in the repository picker on
claude.ai/code despite the Claude GitHub App being correctly installed.

What Should Happen?

All repositories I granted access to should appear in the repo picker.

Error Messages/Logs

Something went wrong. try sending your message again. if it keeps happening, share feedback so we can invenstigate.
No repos match.

Steps to Reproduce

1. Go to claude.ai/code
2. Click "+ Select repo..."
3. Search for any repo — nothing appears

Claude Model

Sonnet (default)

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

2.1.128

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

My setup

• GitHub username: reetmeddiratta-hue
• Claude plan: [Pro]
• GitHub App installed: Yes
• Repository access set to: All repositories
• GitHub connector status in claude.ai settings: Connected

What I've tried

• Disconnected and reconnected GitHub in claude.ai settings
• Reinstalled the Claude GitHub App
• Set repo access to "All repositories"
• Waited several minutes and refreshed

Request
Please trigger a backend repository index reset for my GitHub
account: [YOUR GITHUB USERNAME]

Related issues: #27155, #30872, #57161

After posting, keep an eye on the issue — Anthropic staff usually reply within 1–2 days and can trigger the reset on their end directly.Sonnet 4.6Adaptive

[tomasoverhof-ai]

Please trigger a backend repository index reset for my GitHub account: tomasoverhof-ai"

[asmbaty]

Please trigger a backend repository index reset for my GitHub account: @asmbaty

[frwc11]

Requesting a backend repository index reset for GitHub user frwc11

[ahmedawaadd]

Please perform backend repository index reset for GitHub User ahmedawaadd

[slhiguera]

Please trigger a backend repository index reset for my GitHub account: slhiguera
Same symptom as this thread — Claude GitHub App installed with access to All repositories, connector shows Connected in Claude.ai, but the claude.ai/code repo picker returns “No repos match.” None of my repositories appear at all. Reinstalling the app from scratch did not resolve it. Broken ~2 weeks.
Account: personal (slhiguera). Happy to provide any IDs or timestamps if helpful.