Generic Website Procedure

The following is an example of a generic procedure that a user might use to apply for a job on a website.
Audience: The audience is someone applying for a job at XYZ Industries. We do not know their skill level.
Purpose: Our purpose is to guide a user through the possible scenarios they may encounter while trying to apply for a job with XYZ Industries. We want to make a positive first impression to prospective employees and minimize calls asking for help with this process.
Use: A user will use this to find a job, apply for a job, view their profile, withdraw an application, or resubmit a withdrawn application.
Other tools we can use: We may consider screenshots or a short video.

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Applying for a Job at XYZ Industries

Thank you for your interest in a job at XYZ Industries. Use these steps to find a job, apply for a job, view your profile, withdraw an application, or resubmit a withdrawn application.

Before Applying

Before beginning the application process, ensure that you already have your resume and any supporting documents (e.g., a cover letter or writing sample) ready for upload.
Note: Accepted file types include DOCX, PDF, images, and text files. MSG, PPT, and XLS file types are not accepted for resumes or supporting documentation.

Finding a Job

To find a job, follow these steps:

1. Open a web browser (e.g., Edge, Firefox, or Chrome) on your computer.
2. Type https://jobs.xyzindustries.com/ in the address bar.
3. Type the desired job title in the “Search by Keyword / Remote Jobs” field.
4. Type the desired job location in the “Search by Location” field.
5. To see more information about a job, click on the job title (in gray). The job description is shown.
6. To apply for a job, click the “Apply now” button. To return to the search results, click “Back to search results”.

Applying for a Job

To apply for a job, follow the steps in this section.

Applying if You Have an Account

If you already have an account, use the following steps:

1. Enter your email address in the “Email Address” field.
2. Enter your password in the “Password” field.
3. Click “Sign In”.

Applying if You Do Not Have an Account

If you do not have an account, use the following steps:

1. Click “Create an account”.
2. Use the next page to enter your account information and preferences.
3. Click the “Read and accept the data privacy statement.” link.
4. Note: You must click this link before you are able to create your account.
5. If you accept the data privacy agreement, then click “Accept”.
   Note: You must accept the data privacy agreement to create your account. If you do not accept the data privacy agreement, then you cannot create an account.

Entering Your Personal Information

1. Use the next page to enter your personal information. Click on the gray heading bars to expand or collapse individual sections, click on “Expand all sections” to expand all sections, or click on “Collapse all sections” to collapse all sections.
   Note: Fields marked with a red asterisk (*) are required.
2. To upload a resume, ensure that the “My Documents” section is expanded.
3. Click on the “Upload a Resume” box.
4. Use one of the listed options to select and upload your resume.
5. To upload supporting documentation (e.g., a cover letter or writing sample), click on the “Add a Document” box. Use one of the listed options to select and upload your resume.
   Note: Accepted file types include DOCX, PDF, images, and text files. MSG, PPT, and XLS file types are not accepted for resumes or supporting documentation.
6. Ensure that you fill out all of the information under the “Job-Specific Information” section, including questions about work eligibility, equal employment opportunity, and other demographic information.
7. Click “Apply”.

Logging in to Your Account

To view your profile, withdraw an application, and resubmit a withdrawn application, you must log in. To log in, follow these steps:

1. Open a web browser (such as Microsoft Edge, Firefox, or Google Chrome) on your computer.
2. Type https://jobs.xyzindustries.com/ in the address bar.
3. Enter your email address in the “Email Address” field.
4. Enter your password in the “Password” field.
5. Click “Sign In”.

Viewing Your Profile

To view your profile, including jobs you applied for, follow these steps:

1. Log in using the steps above
2. Click “View profile”.
3. Use this next page to view and edit your personal information.

Withdrawing an Application

To withdraw an application that you submitted, follow these steps:

1. Log in using the steps above
2. Click “View profile”.
3. Expand the “Jobs Applied” section on the profile page.
4. Click on the job title.
5. Click “Withdraw Application”.

Resubmitting a Withdrawn Application

To resubmit an application that you withdrew, follow these steps:

1. Log in using the steps above
2. Click “View profile”.
3. Expand the “Jobs Applied” section on the profile page.
4. Click on the job title.
5. Click “Resubmit Application”.
   Note: You must use this method to reapply for a job when you have withdrawn an application for that job.