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arv0019 edited this page May 31, 2021 · 2 revisions

Anthony Villa

Dallas, TX metro area
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Employment

Senior Technical Writer, A. Miller Consulting Services, Inc. (MCS)
October 2015 to April 2021

  • Served as lead technical writer and point of contact on a long-term engineering design practices project. I formatted, edited, and tracked the status of approximately 100 documents.
  • Served as lead technical writer on software release notes, assembling content from a team of over 15 Subject Matter Experts (SMEs).
  • Formatted and edited contract and project documentation (e.g., Intent to Tender documents, Scopes of Work, environmental assessments).
  • Served as a technical writer on another long-term engineering practices project with over 1,000 documents.
  • Performed Quality Control reviews of other Technical Writers’ documents.
  • Performed SME interviews.
  • Created and edited figures, tables, and charts in Microsoft Word, Excel, and Visio.
  • Created and updated MCS and client process documents.
  • Provided client reports, including an interactive dashboard in Microsoft Excel.
  • Developed and maintained good relationships with SMEs and stakeholders.
  • Assisted with employee hiring, training, and development.
  • Created and revised Computer-Based Training modules.
  • Performed User Acceptance Testing for a major custom software update.
  • Volunteered to speak with a technical communication class at the University of North Texas.
  • Laid off in April 2021 due to the COVID-19 pandemic.

Copy Editor, MPF Research, a division of RealPage
June 2013 to October 2015

  • Edited and fact checked text, graphs, and tables for approximately 75 apartment market reports during the first month of every quarter.
  • Assembled, produced, reviewed, and uploaded reports using Microsoft PowerPoint and Adobe Acrobat, then updated the MPF website using Wordpress and HTML.

Education

  • Master of Arts, Professional and Technical Communication
    University of North Texas, 2012

  • Bachelor of Arts, English (Composition)
    University of North Texas, 2010

Software Experience

  • Microsoft Word, PowerPoint, Excel, and Visio
  • Adobe Acrobat and InDesign
  • Udemy courses (in progress) in RoboHelp, Oxygen XML Editor, XML, software development writing, Agile project management, REST, and JSON

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