Skip to content

Support

Bryant edited this page Dec 10, 2025 · 4 revisions

Exercise Lock Support Center

Build healthier phone habits by unlocking apps through exercise.


中文支援(繁體)

聯絡我們

感謝你使用 Exercise Lock
如果在使用過程中遇到任何問題,或有功能建議與回饋,請透過以下方式聯絡我們:

📧 客服信箱: bryant530@gmail.com
(請附上裝置型號與 iOS 版本,方便我們更快協助你)


常見問題(FAQ)

Q:訂閱後如何取消?
A:請前往 iPhone:
設定 → Apple ID → 訂閱項目 → Exercise Lock
即可管理或取消訂閱。

Q:為什麼運動完成後沒有立即解鎖?
A:由於 iOS 系統限制,鎖定/解鎖可能會稍有延遲。建議:

  • 確認運動資料已寫入「健康」App
  • 可開啟 Exercise Lock 以立即更新狀態
  • 開啟「背景 App 重新整理」,避免強制關閉 App

Q:7 天免費試用結束後會怎樣?
A:試用結束後將自動續訂並收費。若不想繼續使用,請在試用期間內取消訂閱即可。


訂閱方案

  • 7 天免費試用
  • 月訂:NT$60 / 月
  • 年訂:NT$600 / 年(最優惠)

訂閱將自動續訂,你可以隨時於 App Store 帳戶設定中取消。


English Support

Contact Us

Thank you for using Exercise Lock!
If you encounter any issues or have suggestions, please contact us:

📧 Support Email: bryant530@gmail.com (Please include your device model and iOS version for faster assistance.)


Frequently Asked Questions

Q: How do I cancel my subscription?
A: Go to iPhone Settings → Apple ID → Subscriptions, then select Exercise Lock to manage or cancel.

Q: Why isn’t the app unlocking immediately after I exercise?
A: Due to iOS background processing limitations, there may be a short delay. Please:

  • Ensure workout data is saved in the Health app
  • Open Exercise Lock to refresh status
  • Enable “Background App Refresh” and avoid force-closing the app

Q: What happens after the 7-day free trial?
A: Your subscription will automatically renew. You can cancel anytime before the trial ends via your App Store account settings.


Subscription Plans

  • 7-day free trial
  • Monthly: NT$60 / month
  • Yearly: NT$600 / year (best value)

Subscriptions automatically renew unless canceled in App Store settings.


© Exercise Lock. All rights reserved.

Clone this wiki locally